Management of specific areas

When most prospective hires come well prepared for interview questions we all expect, how do you distinguish their answers from any other applicant?

The twenty-first century is an unpredictable place.

An enthusiastic workforce translates into higher productivity and profitability with less turnover and absenteeism.

Working in teams brings benefits to both team members and organizations for which they work.

This book will help you become proactive in learning how to avoid the disastrous scenarios befalling companies every day.

SOUNDVIEW BUSINESS BOOK OF THE YEAREvery manager has to deal with difficult employees.

Hiring and firing are too crucial to get wrong.

Co-published with SHRM.

This useful resource gives time-pressed managers the proven, practical information they need to help their people accomplish more.

What is a project charter?

Packed with case studies, Sales Management.

Of all the obstacles and surprises managers know are heading their way each day, the one they least anticipate and prepare for is the resignation of a seemingly happy and extremely valued employee.

Today's board rooms, think tanks, and staff lounges are more diverse than ever before.

You built a business for yourself with a goal to reach new heights of success and earn a sustainable high income.

This trusted reference puts thousands of ready-to-use words, phrases, descriptions, and action items right at your fingertips perfect for review time, creating development plans, and monitoring performance year-round.

This book is the tale not just of the two extraordinary men of its title but also of the formative decades of twentieth-century America, through two world wars and changes in business, industry, politics, and culture.

This invaluable resource offers dozens of techniques for meeting the challenges and stressful situations supervisors face daily.

Marketing is changing rapidly, so sometimes it's hard to keep up.

Project mishaps are all too common but often easy to avoid.

Learn how to improve the well-being of your employees that will ultimately boost your company's bottom line.

With sales of more than 160,000 copies, Fundamentals of Project Management has helped generations of project managers navigate the ins and outs of every aspect of this complex discipline.

In this deep and engaging exploration of diversity in America, author Dick Martin explains how we can bridge personal differences to experience great professional success.

People are four times more likely to leave a job because of something going on in the office than for an outside opportunity.

The Supply Chain Operation Reference (SCOR) framework is a proven solution to the ever-present business struggle of strengthening and improving company-wide processes.

As organizations strive to meet stringent budgets, the mandate to produce greater results with fewer resources is no longer sufficient.

What's a rookie manager to do?

An invaluable guide that provides you with the comprehensive tools and knowledge you need to help your teams--and, ultimately, your organization--succeed.

Authentic influence is about more than creating a strong initial connection--it's about sustaining professional relationships long after an agreement has been reached.

This friendly guide is full of field-tested help for novice supervisors.

Technology has introduced dramatic new efficiencies to supply chain design, management, and control--but only to those who can open their minds to these new methods and strategies.

We've all heard of "e;"e;IQ"e;"e;.

Which business structures are best suited to the unpredictable 21st century?

Recent events have turned the spotlight on the issue of corporate accountability -- especially when it comes to protecting shareholder value.

Trainers have to be creative if they want their participants to feel excited, challenged, and involved.

Most people want to do their jobs well.

The HR Answer Book is an easy-to-use problem solver for managers and human resources professionals struggling to adapt to new workplace challenges.

Learn how conflict is created, how to respond to it, and how to manage it more effectively so that your team can get back to doing what it does best: producing top results for your organization.

Using Fitz-enz's proprietary analytic model, you will be equipped to measure and evaluate past and current returns and apply the information to make predictions about the future value of human capital investments.

When you help your customers and clients make profitable business decisions, the result is a win-win solution that can lead to a mutually beneficial long-term business relationship.

Baffled by repeated mistakes in your department?

In an age of telesales and digital selling, this award-winning business book pinpoints the ten skills essential to high-efficiency, high-success sales performance based on the author's TeleSmart 10 System for Power Selling.

As the president of a major sales company and experienced sales management trainer, author William Miller provides sales managers a proven method for successfully managing both sales processes and salespeople.

In this insider guide, former Harley-Davidson executive Dantar Oosterwal offers an exclusive look at how Harley-Davidson was able to adapt in an ever-changing world to stay on top and stay in existence.

Terry Bacon and David Pugh showed how great companies outperform good ones through "e;behavioral differentiation"e; -- going beyond superior products and dependable service to connect with customers at every touchpoint.

Building on the concrete advice and practical, powerful strategies revealed in its predecessor, More ProActive Sales Management provides harried sales managers with a proven method for managing the sales process and their people.

Efficient operations and powerful innovations are not limited to seasons of growth and high demand.

This book introduces the same process the author has used to save companies like IBM, Kodak, and DuPont billions of dollars, simply by harnessing the knowledge of suppliers.

This book gives you all the easy-to-use tools they need to conduct an effective review -- including sample dialogs, checklists, and forms.

"e;Channels of distribution is one of the hottest areas in marketing and sales today.

Now that five different generations are on the job simultaneously--from Traditionals to Generation Y to Millennials--it's important for companies to understand how their people can not only coexist and cooperate, but thrive together as a team.