Management of specific areas

Discover new strategies for maximizing performance and profit across your organization through the concept of operational excellence.

This helpful resource contains tools and tricks to help companies excel in dynamic markets and provide groundbreaking products and services.

The trusted management classic and go to guide for anyone facing new responsibilities as a first time manager.

In business, it's not enough for people to like you, they need to love you!

Everyone knows about the business potential represented by the huge millennial age group.

Capture their attention, and keep it.

Any organization can win more customers and increase sales if they learn to be more strategic with their customer service.

In today's fast-paced world, salespeople get little, if any, coaching or mentoring support.

A Most Highly-Rated Sales Books of All Time (HubSpot)A Best Introvert Book of All Time (BookAuthority)Success lies in leveraging your strengths, not changing who you are.

When most prospective hires come well prepared for interview questions we all expect, how do you distinguish their answers from any other applicant?

Every year, more businesses fail because of their old-school views toward cutting costs, and they usually begin with the supply chain.

From the cold calling, to commissions and caffeine addiction, learn the real hard truth about life in the sales profession.

An enthusiastic workforce translates into higher productivity and profitability with less turnover and absenteeism.

Did you know there's a much better tool for spreading influence and generating revenue--one with far less competition?

Working in teams brings benefits to both team members and organizations for which they work.

Everyone wants to be the kind of leader who energizes and mobilizes others-yet too few are.

This book will help you become proactive in learning how to avoid the disastrous scenarios befalling companies every day.

SOUNDVIEW BUSINESS BOOK OF THE YEAREvery manager has to deal with difficult employees.

Hiring and firing are too crucial to get wrong.

An examination of the phenomenon of "e;entitlement"e; mentalities in the American workforce -- people's preoccupation with their rewards rather than their responsibilities.

Co-published with SHRM.

How do you leverage the assets of the talented and powerful while making sure that egos remain unbruised?

This useful resource gives time-pressed managers the proven, practical information they need to help their people accomplish more.

What is a project charter?

Packed with case studies, Sales Management.

Of all the obstacles and surprises managers know are heading their way each day, the one they least anticipate and prepare for is the resignation of a seemingly happy and extremely valued employee.

Today's board rooms, think tanks, and staff lounges are more diverse than ever before.

This book provides business professionals with the clearest, easiest roadmap to achieving highly effective departments and organizations.

Products and services will change with demand, but one thing that will always be required for a company's success is having the right people working hard for you.

This trusted reference puts thousands of ready-to-use words, phrases, descriptions, and action items right at your fingertips perfect for review time, creating development plans, and monitoring performance year-round.

This book is an impassioned wake-up call to bring diversity management to a new level -- beyond finger-pointing and well-meaning ';initiatives', and toward the shared goal of building robust organizations and thriving communities.

This book is the tale not just of the two extraordinary men of its title but also of the formative decades of twentieth-century America, through two world wars and changes in business, industry, politics, and culture.

If you want to gain the winning edge for your sales performance, it's time to embrace the entire customer life cycle.

This invaluable resource offers dozens of techniques for meeting the challenges and stressful situations supervisors face daily.

Marketing is changing rapidly, so sometimes it's hard to keep up.

Project mishaps are all too common but often easy to avoid.

Learn how to improve the well-being of your employees that will ultimately boost your company's bottom line.

Drawing on twenty years of research on the most common positive and negative influencing techniques people use to get ahead, author Terry R.

Critical thinking--the ability to approach a problem both analytically and creatively--is the bedrock of success for companies and their people.

With sales of more than 160,000 copies, Fundamentals of Project Management has helped generations of project managers navigate the ins and outs of every aspect of this complex discipline.

In this deep and engaging exploration of diversity in America, author Dick Martin explains how we can bridge personal differences to experience great professional success.

People are four times more likely to leave a job because of something going on in the office than for an outside opportunity.

The Supply Chain Operation Reference (SCOR) framework is a proven solution to the ever-present business struggle of strengthening and improving company-wide processes.

As organizations strive to meet stringent budgets, the mandate to produce greater results with fewer resources is no longer sufficient.

An invaluable guide that provides you with the comprehensive tools and knowledge you need to help your teams--and, ultimately, your organization--succeed.

Authentic influence is about more than creating a strong initial connection--it's about sustaining professional relationships long after an agreement has been reached.

Technology has introduced dramatic new efficiencies to supply chain design, management, and control--but only to those who can open their minds to these new methods and strategies.

We've all heard of "e;"e;IQ"e;"e;.

Recent events have turned the spotlight on the issue of corporate accountability -- especially when it comes to protecting shareholder value.

Trainers have to be creative if they want their participants to feel excited, challenged, and involved.