Ownership and organization of enterprises

The American system of healthcare is rapidly changing.

This book is part of a series of titles that are a spin-off of the Shingo Prize-winning book Leveraging Lean in Healthcare: Transforming Your Enterprise into a High Quality Patient Care Delivery System.

Improving Local Government Performance through Benchmarking sets the record straight on benchmarking and its value for performance improvement in local government.

This edited collection reflects contemporary challenges faced by police forces across the globe and the role of technology in addressing them.

An EHR transformation touches virtually every aspect of a medical practice and brings about an entirely new way of thinking and managing a practice.

Applying Social Media Technologies in Healthcare Environments provides an indispensable overview of successful use of the latest innovations in the healthcare provider-patient relationship.

Hospitals and health systems are facing many challenges, including shrinking reimbursements and the need to improve patient safety and quality.

Organizations increasingly need to deal with unstructured processes that traditional business process management (BPM) suites are not designed to deal with.

Health IT as a Tool for Prevention in Public Health Policies examines the current state of Health Information Technology (HIT) in the United States.

Police officers, social workers, teachers, and many other street-level bureaucrats exercise discretion in dealing with clients.