The Police Misconduct Complaint Investigations Manual provides a timely and unique, step-by-step approach to conducting or reviewing police misconduct investigations, whether a complaint involves a lower-level allegation of discourtesy or more serious concerns such as excessive force or criminal behavior.
The Police Misconduct Complaint Investigations Manual provides a timely and unique, step-by-step approach to conducting or reviewing police misconduct investigations, whether a complaint involves a lower-level allegation of discourtesy or more serious concerns such as excessive force or criminal behavior.
Challenging some of the established practices of public policy and administration, which have been called into question in recent years by the financial and banking crises of 2008, the authors specifically seek to investigate current public sector management and the public managers acting in the interests of civil society to get to the heart of best practice.
Providing important insights into the origins of policy ideas, the qualities and capabilities of leaders, the nature and challenges of large organizational changes, and the complexity of efforts to evaluate the outcomes of reform, the contributors consider aspects of public administration reform in countries such as Canada, Thailand, Mexico, and China as well as the ways in which changes have been shaped by global forces, national values, traditions, and culture.
In Governance in the Twenty-first Century Canadian and international experts recognize both the difficulty of making predictions and the need to consider the future in order to prepare the public sector for new challenges.
Proving that public service excellence is not an oxymoron but an achievable reality, The Three Pillars of Public Management provides a framework, based on the experiences of senior managers and a survey of top-performing public service organizations around the world, for building and sustaining effective public service organizations.
Distinguished scholars from six countries investigate the effects of reforms in a number of areas, including budgeting, personnel management, and accountability.
Fiscal cutbacks, the public's declining confidence in government, and new ideologies are forcing the public sector in industrialized democracies to undertake major reforms.
How policymakers should guide, manage, and oversee public bureaucracies is a question that lies at the heart of contemporary debates about government and public administration.
This book tackles global economic and social issues from a perspective that may seem obvious but which no author has yet taken: that we humans are living beings.
HANDBOOK OF HUMAN RESOURCE MANAGEMENT IN GOVERNMENT, THIRD EDITION The practice of public human resource management has evolved significantly in recent years due to increased outsourcing, privatization, and the diminution of public employee rights.
HANDBOOK OF HUMAN RESOURCE MANAGEMENT IN GOVERNMENT, THIRD EDITION The practice of public human resource management has evolved significantly in recent years due to increased outsourcing, privatization, and the diminution of public employee rights.
The first edition of Benchmarking in the Public and Nonprofit Sectors offered public officials and administrators at all levels of government a unique and practical guide to identifying best practices and implementing them in their organizations.
A new approach to understanding and improving performance and public valueThis book presents the Public Service Value Model-an innovative, rigorous approach to defining public outcomes and quantifying results-to help readers understand and improve public service delivery.
This work focuses on the creation of new knowledge, and how this has happened throughout all ages, as far back as the time of ancient philosophy to today.
This work focuses on the creation of new knowledge, and how this has happened throughout all ages, as far back as the time of ancient philosophy to today.
The purpose of this book is to offer insights into the complex and often unclear context of public sector management, providing a new theoretical and practical approach to the analysis and interpretation of these issues.
The purpose of this book is to offer insights into the complex and often unclear context of public sector management, providing a new theoretical and practical approach to the analysis and interpretation of these issues.
Trust, Power and Public Sector Leadership: A Relational Approach provides a critical theoretical treatment of trust in the realm of public management and governance.
Trust, Power and Public Sector Leadership: A Relational Approach provides a critical theoretical treatment of trust in the realm of public management and governance.
This book builds on research in translation studies of change in organizations and demonstrates the implications and application of these findings for managing innovation and change.
This book builds on research in translation studies of change in organizations and demonstrates the implications and application of these findings for managing innovation and change.
The Conservative's privatisation programme was one of the most ambitious aspects of their attempt to redraft the political and economic map of the United Kingdom.
The Conservative's privatisation programme was one of the most ambitious aspects of their attempt to redraft the political and economic map of the United Kingdom.