Retail and wholesale industries

This timely book is a comprehensive overview of customer service principles, theories, and practices.

Ethical Dilemmas in the Creative, Cultural and Service Industries enhances professional ethical awareness and supports students' development of skills for ethical decision-making in these growing sectors.

This timely and significant book explores the characteristics and complexities of Asian urban tourism, considering the extent to which Western paradigms can be transferred to Asian settings and the striking contrasts that exist within the region.

How do we create more economic opportunities in the low-income communities of the developing world?

This book evaluates Country of Origin (COO) research from new critical perspectives, providing insights on how COO shapes both consumer behaviour and business trends, and how marketers can overcome or take advantage of COO in their strategies.

Cultural Sustainability, Tourism and Development considers how tourism provides a lens to examine issues of cultural sustainability and change.

The Routledge Handbook of Tourism Cities presents an up-to-date, critical and comprehensive overview of established and emerging themes in urban tourism and tourist cities.

How do we create more economic opportunities in the low-income communities of the developing world?

This book evaluates Country of Origin (COO) research from new critical perspectives, providing insights on how COO shapes both consumer behaviour and business trends, and how marketers can overcome or take advantage of COO in their strategies.

The Routledge Handbook of Tourism Cities presents an up-to-date, critical and comprehensive overview of established and emerging themes in urban tourism and tourist cities.

Cultural Sustainability, Tourism and Development considers how tourism provides a lens to examine issues of cultural sustainability and change.

The Routledge Handbook of Tourism Experience Management and Marketing offers a comprehensive and thorough inquiry into both customary and emergent issues of tourism experience and co-creation.

Struggling to apply Lean effectively in your office environment?

This book explores the lessons learned from half a century of Caribbean cruise tourism; one of the most popular and profitable sectors of the tourism industry.

Natural environments, and the human interactions that occur within, are continuously changing and evolving.

The Routledge Handbook of Tourism Experience Management and Marketing offers a comprehensive and thorough inquiry into both customary and emergent issues of tourism experience and co-creation.

Struggling to apply Lean effectively in your office environment?

This book explores the lessons learned from half a century of Caribbean cruise tourism; one of the most popular and profitable sectors of the tourism industry.

Natural environments, and the human interactions that occur within, are continuously changing and evolving.

Brazilian Mobilities presents an overview of the diversity of mobility studies developed in Brazil.

Brazilian Mobilities presents an overview of the diversity of mobility studies developed in Brazil.

Over the last couple of decades there has been a strong academic interest in how individuals interact with each other while en route.

Over the last couple of decades there has been a strong academic interest in how individuals interact with each other while en route.

What are the social, political and economic consequences of staging sport mega events such as the Olympics and the World Cup?

What are the social, political and economic consequences of staging sport mega events such as the Olympics and the World Cup?

This book explores the phenomena of the urban everyday and new urban tourism.

This book explores the phenomena of the urban everyday and new urban tourism.

Women have an affinity with the brand of perfume they wear.

Women have an affinity with the brand of perfume they wear.

Hospitality Finance and Accounting provides a uniquely concise, accessible and comprehensive introduction to hospitality, finance and accounting from a managerial perspective.

Hospitality Finance and Accounting provides a uniquely concise, accessible and comprehensive introduction to hospitality, finance and accounting from a managerial perspective.

This book is the first to take an in-depth examination of marginalisation and events.

This book is the first to take an in-depth examination of marginalisation and events.

This book provides a comprehensive discussion of the phenomenon of World Heritage tourism through a critical, global perspective that encompasses both supply and demand.

This book provides a comprehensive discussion of the phenomenon of World Heritage tourism through a critical, global perspective that encompasses both supply and demand.

Information Systems: The e-Business Challenge Indisputable, e-Business is shaping the future inspiring a growing range of innovative business models.

ED-L2L, Learning to Live in the Knowledge Society, is one of the co-located conferences of the 20th World Computer Congress (WCC2008).

Retailing is an ever-changing facet in the fashion industry.

This book will help small business owners and marketers feel comfortable using social media to promote their businesses, regardless of their past experiences or level of expertise.

How large American retailers outgrew the capacity of government to regulate themThe United States is widely recognized as the quintessential consumer society, one where huge companies like Walmart and Amazon are famous for enticing customers with cheap goods and speedy delivery.

By 1760, with the alleviation of the French threat to the western frontier, colonial fur traders headed west to reap the bounty of trade with the local tribes.

This book unveils and demystifies a revolution occurring in health care in the United States and beyond and how it will reform the health care system.

This book examines the textile and clothing Industry of India and its trade scenario from a global perspective.

When Adam Smith wrote in 1776 that England was a nation of shopkeepers, he meant that commerce was a major factor in political decisions.

Shoplifiting is the single largest crime impacting U.

Just as the crash of 1929 did not presage the downfall of the United States, neither will the economic crisis of 1997 mean the end of the rise of Asia and the Pacific Rim.