Soft skills and dealing with other people

The 10th anniversary edition of the classic guide to handling life's toughest conversationsWhat is a difficult conversation?

OVER 1 MILLION COPIES SOLD in 20 DIFFERENT LANGUAGES WORLDWIDELEARN THE TECHNIQUES YOU NEED TO COMMUNICATE BETTER AT WORK AND HOME'Communication is a bit like love - it's what makes the world go round, but nobody really knows how it works.

Learn how to handle assholes - in the workplace and beyond - once and for all!

You're no idiot, of course.

An updated and revised guide to good manners, politeness, and professionalism from one of the most civilized women on the planet, this book outlines the importance of etiquette in such social and personal situations as ending a relationship, asking forgiveness, and saying "e;no.

Using both photos and line art, The Complete Idiot's Guide to Reading Body Language reveals and explains the visual tells to be found in faces, eyes, and lips; the positions of hands, arms, and legs; stances; gestures; the uses of everyday objects; and more.

Technology is changing society faster than anyone could have imagined even a few short years ago.

People skills, also known as interpersonal skills, are the key to success in work and life.

Get the gift of gab.

What to say and how to say it.

The bible for debaters and their coaches.

Easy ways of dealing with difficult people.

Straight shooting techniques for success with the ladies.

Mars and Venus head to work.

Get your way - the smart way.

At a loss for words?

Simple steps to connecting with others.

Remote working makes us happier, more productive and more profitable, but it can bring its own set of challenges.

'Absorbing' - The Guardian'Are You Listening?

"e;A fascinating litany of the mistakes that can happen when buyers get it wrong"e; - Luke Johnson, The Sunday Times"e;Packed full with amazing examples' Jeremy Vine, BBC Radio 2"e;Colossal, costly disasters could be averted if those holding the purse strings read this book.

'Micromastery is a triumph.

'A wonderful book' Richard Osman'So clear and true .

A NEW YORK TIMES BESTSELLER CHOSEN AS A BOOK OF THE YEAR BY THE GUARDIAN, NEW STATESMAN AND THE IRISH TIMES'Illuminating and entertaining .

'Excellent .

Lerne Human Design aus der Business-Perspektive kennen –auch als Anfänger:in!

Das große Buch des Magischen FeminismusIn "Waking the Witch" verbindet die Autorin den Trend der Neuen Weiblichkeit mit der Magie der Hexen.

New Methods for Women believes:1.

A MODERN MANUAL FOR ACING ALL SOCIAL INTERACTIONS THAT WILL TEACH YOU HOW TO HANDLE THE TRICKIEST OF PEOPLE AND SITUATIONS' THOMAS ERIKSON, BESTSELLING AUTHOR OF SURROUNDED BY IDIOTS Discover the tools to identify healthy and toxic behaviours in all areas of life and separate the red flags from the green, from TikTok psychologist Dr Ali Fenwick---CRACK THE BEHAVIOURAL CODE BEHIND EVERYDAY DRAMAIs there a situation(ship) you can t find your way out of?

"Jedem Anfang wohnt ein Zauber inne.

An inspiring and thought-provoking new book that explains the power of applying reverse-engineering to all areas of your life, from a cycling champion who has proven its success.

Die komplexe VUCA- bzw.

'A wake-up call for anyone stuck in a toxic job' - Simon Squibb'Annoyingly funny, phenomenally helpful' - Chris DonnellyNo one sets out to be a bad boss.

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