Funny, emotional and deeply inspiring, this is perfect for anyone wanting to break out of their comfort zone HeatWhat would happen if a shy introvert lived as an out-and-out extrovert for one year?
This "e;lively"e; New York Times-bestselling book "e;is worth the time of anyone trying to set him or herself apart in an ever-more competitive job market"e; (Publishers Weekly).
This completely updated eighteenth edition tackles the latest issues and demands of the twenty-first century-texting, tweeting, and all forms of social media.
Louder Than Words takes us from an understanding of nonverbal behavior to an understanding of something far more valuable for successnonverbal intelligence.
A revised edition of the bestselling Robert's Rules in Plain English, which still stands as the most concise, most-user friendly guide to parliamentary procedure on the market today.
Being deprived of social gatherings revealed just how important they are; to connect with others, collaborate, share ideas and create moving, life-affirming experiences.
Build key business relationshipsCollins Small Talk gives you the confidence to start a conversation and transition into bigger conversation topics so that you are able to build relationships, develop business partnerships and be successful in business.
A witty yet practical short guide to modern manners that, like Lynne Truss, takes a subject often treated in a stuffy, high-handed way and deals with it lightly and humorously.
Cuando conversamos con otro siempre hay una especie de "tercera persona del singular", una suerte de tercer elemento, una zona en común que nos involucra.
LEARN THE TECHNIQUES YOU NEED TO COMMUNICATE BETTER AT WORK AND HOME'Communication is a bit like love - it's what makes the world go round, but nobody really knows how it works.
An updated and revised guide to good manners, politeness, and professionalism from one of the most civilized women on the planet, this book outlines the importance of etiquette in such social and personal situations as ending a relationship, asking forgiveness, and saying "e;no.
Using both photos and line art, The Complete Idiot's Guide to Reading Body Language reveals and explains the visual tells to be found in faces, eyes, and lips; the positions of hands, arms, and legs; stances; gestures; the uses of everyday objects; and more.
