Building and Facilities Maintenance Management: An Innovative Operational Approach is a new introductory textbook aimed at students who are studying building maintenance and asset management for the first time as part of their undergraduate or foundation course.
This provocative collection showcasesthe work of emerging and established sociologists in the fields of sexuality and gender studies as they reflect on what it means to develop, practice, and teach queer methods.
Building on the concrete advice and practical, powerful strategies revealed in its predecessor, More ProActive Sales Management provides harried sales managers with a proven method for managing the sales process and their people.
Written by five leading executive coaches, Becoming an Exceptional Executive Coach is the answer to any businesses' need for more individualized development resources.
Critical Thinkingprepares students to thoughtfully interpret information and develop a sophisticated understanding of our increasingly complex and multi-mediated world.
This invaluable resource is the training manual you need to give your employees the thorough training, review, and--if necessary--overhaul they need in the vitally important area of customer service.
This comprehensive handbook is a valuable resource for companies of all sizes who are considering (or already developing) enhanced professional learning programs.
This text, first published in 2006, presents the most important and influential social psychological theories and research programs in contemporary sociology.
The international best seller Human Resource Champions helped set the HR agenda for the 1990s and enabled HR professionals to become strategic partners in their organizations.
An extraordinary confluence of forces stemming from automation and digital technologies is transforming both the world of work and the ways we educate current and future employees to contribute productively to the workplace.
Named the Best Management Book of 2021 by strategy+businessNamed one of this month's top titles in the Financial Times in September 2021Named to the longlist for the 2021 Outstanding Works of Literature (OWL) Award in the Management & Culture categoryA plan for conquering collaborative overload to drive performance and innovation, reduce burnout, and enhance well-being.
Organizations that don't take steps to address future talent needs at all levels will face some major obstacles when undervalued key employees get burned out and leave you to fend for yourself.
Create an Organization That Runs on More than Intuition and GuessworkMost companies today have access to reams of data: marketing, supply chain, finance, as well as critical data about their workforce.
The book shows the most effective way of balancing the fundamental pillars, assisting the modern day manager by handling a dynamic, constantly adjusting workplace, which easily adapts to all challenges and changes.
This book will help you understand how social media recruitment works and encourages you to take personal branding toward professional career development seriously.