This new edition of Professional and Business Communication is an ideal core communications textbook for students on business, management, and professional courses preferring a practice-focused and colloquial approach that combines accessibility with key theory.
This new edition of Professional and Business Communication is an ideal core communications textbook for students on business, management, and professional courses preferring a practice-focused and colloquial approach that combines accessibility with key theory.
The founder of The Forte Institute shares his time-tested assessment and proven strategies to help you build your communication strengths and develop Communication Intelligence(TM) (CQ)Now, more than ever, Communication Intelligence is essential for workers at all levels.
This invaluable resource is the training manual you need to give your employees the thorough training, review, and--if necessary--overhaul they need in the vitally important area of customer service.
For project managers looking to establish credibility and drive winning results, author Tom Kendrick's groundbreaking system provides the key to leading cross-functional, outsourced, and other types of teams through every stage of the project cycle.
No one likes to be criticized, but this book teaches the communication skills needed to successfully get the message across while keeping feelings and relationships intact.
If you feel backed up against a wall built by conflict, this book will teach you proven techniques for stepping outside one's point of view and seeing things from other perspectives.
It's All Chinese to Me is a fun and authentic introduction to Chinese culture that allows readers, tourists, and business travelers to experience what ultimately makes China so uniqueits people.
Now you'll know what to say atthe right time in any situationESL specialist Natalie Gast knows from her experiencethat the workplace presents some unique situations.
Studying from your notes is an excellent way to prepare for an exam, but your notes can never comprehensive enough to cover everything that will be on a test.
Business communication is the method used by business students to express how the work ladder works in the corporate environment and in business structures.
This book includes reports that managers originate often, reports they may create occasionally, organizational policies, procedures, and work instructions.
Judging by all the hoopla surrounding business plans, you'd think the only things standing between would-be entrepreneurs and spectacular success are glossy five-color charts, bundles of meticulous-looking spreadsheets, and decades of month-by-month financial projections.
Nearly seven decades ago, six countries in Western Europe (Belgium, France, West Germany, Italy, Luxembourg, and the Netherlands) decided to take economic cooperation to the next level.
Business Writing for Innovators and Change-Makers will empower you to build your confidence as a communicator, strengthen your brand, and increase your impact with your customers and clients.
THE COMPLETE USER'S GUIDE TO GOING VIRTUAL--AND GETTING RESULTSWith today's virtual technology, you can manage your business faster, reduce your expenses, and reach a larger market than ever before.