Communicate like a LEADERResearch proves that the greatest impact speakers have in any conversation comes not only from the words they say but from the sound of their voices.
2013 Bronze Axiom Business Award WinnerPredict if Your Clients Will Say YES in Just 7 SecondsHow to Read a Client from Across the Room gives you the clues and tools to get someone to say "e;yes"e; to you--in an instant--by tailoring your communication methods on the fly to suit that person s character type.
Updated to include speeches on the death of bin Laden, the Arab Spring, and other historic moments on the podiumIn speech after speech, Barack Obama fires up enthusiastic supporters with his inspiring vision, rousing rhetoric, and charismatic presence.
A Top Editor's Take on the State of Journalism Today-and His Prescient Forecast of Its Future This is a personal and insightful book about one of the most important questions of our time: how will journalism make the transition to the digital age?
Revised and updated for the newest digital platforms-the classic guide to business writing style and protocolsWhile retaining all the valuable information that has made The Business Style Handbook a modern classic, the second edition provides new words, phrases and guidance to help you express yourself clearly, confidently and correctly on any digital platform.
The Definitive Guide to Communicating in Any Crisis When facing an already difficult crisis, the last thing a company needs is to make it worse through its own communications or lack thereof.
PROVEN NONVERBAL STRATEGIES THAT WIN SALESWhen you are selling, the way you deliver your message will matter as much as, or more than, what you actually say.
Reroute your career path for better, faster, longer-lasting success If you ve been waiting for your HR department to plan out your next career move, you ll be stuck waiting forever.
The captivating story of former Wall Street Journal publisher Warren Phillips's rise to the topNewspaperman is at once a fascinating narrative of one man's journey through the newspaper business and an expert analysis of how the news is made.
Write every business correspondence with speed, precision, and powerThe number one prerequisite for effective management is effective communication and writing is a critical part of it.
The New York Times and Washington Post bestseller that changed the way millions communicate [Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world.
One of the New York Post's Top 10 Best Career Books of 2012Repair communication breakdowns on the spot and drive positive results in every conversation Failed conversations can take a heavy toll on our professional and personal lives, threatening to damage relationships, erode trust, and make it impossible to resolve conflicts, reach decisions, or achieve mutual understanding.
The definitive inside account of Toyota's greatest crisis-and lessons you can apply to your own company"e;Those who write off Toyota in the current climate of second guessing and speculation are making a profound mistake and need to read this book to get the facts.
The definitive guide to turning casual contacts into solid sales opportunities In this fully revised edition, Bob Burg builds on his proven relationship-building principles to bring even more clients to your door and helps you attract only those who are interested in what you sell.
Get solid collaboration from team members in remote locationsGlobalization and new technologies have made team collaboration from distant geographical locations on the road, from home or client sites, even on the other side of the globe a routine part of business.
Influence the Influencers in Your Life"e;I've known Dirk Schlimm for years, and observed with admiration his ability to work effectively with powerful people while sustaining his own core values.