Business communication and presentation

Are you struggling to juggle multiple projects?

'Full of compelling advice on how to lead more effectively by choosing your words more wisely' - ADAM GRANT, author of Originals and Give and TakeYour words matter more than you thinkMost of us use the language we inherited from a time when workers worked with their hands and managers worked with their heads.

Want to improve your concentration and memory, and reduce stress?

***NEW YORK TIMES BESTSELLER***Feel like you're always drowning in email?

Turn yourself into a superthinker and make the right decisions every time.

'An entrepreneur's guide to fixing your life' Financial Times'Really interesting .

'David Marquet is the kind of leader who comes around only once in a generation .

In Find Your Extraordinary, Jessica Herrin shows that you don't need to have it all to live an extraordinary life - you need to have what matters most to you.

'Change can be fear-filled in prospect but fearsome in effect.

Ever since Simon Anholt coined the phrase 'Nation Branding, there has been more and more interest in the idea that countries, cities and regions can build their brand images.

In recent years, there has been much interest in the 'virtual' -teams, organizations and communities -in management research and practice.

Bringing together recent international research in the field of hospital communication and interaction, the contributors to this book contextualize clinical professional work by focussing on the rising intensity of information and communication practices in organizations generally, and in health care in particular.

Public relations is a big and rapidly growing industry, with annual growth rates of 20-30%.

This book is essential for anyone interested in Public Relations in New Europe Whether you are working in PR, studying PR, a journalist dealing with PR, or just interested in this fascinating and fast growing market, this book offers readers a vital insight into how PR works.

Employing a discourse analytical approach this book focuses on the under-researched strategy of humour to illustrate how discursive performances of leadership are influenced by gender and workplace culture.

Imparting experiences from the theatre world to show how to manage operations in the 21st century, this book provides the key ideas necessary to implement a new operational culture that will lead to excellence in service.

This book is an essential read for anyone interested in Public Relations in Asia.

A new look at the latest thinking and issues in the areas of branding, identity and communication, drawing on recent academic and practical thought on corporate branding.

Countering popular myths of women's deficiencies in communicating in traditionally male professions, the author uses women's talk to illustrate the interactional skills required to contribute effectively to workplace meetings, and presents new insights on the organization of talk in meetings while celebrating women's clear competence.

Corporate communications are now hugely important in the success of companies and organisations.

This book debunks the notion that the Chief Executive is the primary figurehead and places line managers at the forefront.

This is an updated and revised edition of the author's successful and ground breaking book on international public relations and global reputation.

Raising a ladder to the moon' is a metaphor that was used to describe the immensity of the task of laying the first trans-Atlantic telegraph cable at the end of the nineteenth century.

This new study reconciles cognitive metaphor theory with Critical Discourse Analysis to offer a fresh approach to the study of metaphor.

Advertising has traditionally communicated messages to consumers with strong local and national identities.

Explains how all institutions have to turn their relationship with stakeholders into a 'social' one, which involves designing new Trust and Engagement strategies.

A comprehensive survey of the key areas of research in cross-cultural communication, based on the authors' experience in organizing and delivering courses for undergraduate and postgraduate students and in business training in the UK and overseas.

Provides a systematic comparison of legal scholars' views and governments' practice regarding the occasions for, criteria for, and effects of recognition.

What determines the strength of a corporate brand?

This book breaks new ground on customer care.

In this new collection of articles on talent acquisition and retention, Adrian Furnham, author of The Elephant in the Boardroom , offers an engaging and witty look into the world of the talented manager.

This book takes an international perspective on the topical issues of marketing ethics and ethical communications.

Tackles the nuts and bolts of communication at work in a no-nonsense way with startling honesty and practical tips.

Do you need to deliver an effective service to challenging and unreasonable internal or external clients?

Published as part of Palgrave Macmillan's IE Business Publishing Series, Simply Seven is a practical guide to Internet business for students, entrepreneurs and executives.

Can it be that in order to reach the investor you need for your new venture, or to find the employer who will give you the chance of a lifetime, you only need to have six cups of coffee?

An innovative and comprehensive guide that can be applied to a wide range of dialogue settings this educational tool for trainers in all fields of dialogue interpreting addresses not only the two key areas of Community- and Public Service Interpreting, the legal and health sectors, but also business interpreting.

Competence encompasses or overlaps with notions of efficiency, success, accountability, excellence and self-justification.

An investigation into the principles of humanistic management which examines their threoretical merits.

This book deals with the organizational use of aesthetic means.

Analyzing the relationship between digital technologies and society this book explores a wide range of complex social issues emerging in a new digital space.

This is the first comprehensive text on social psychological approaches to communication, providing an excellent introduction to theoretical perspectives, special topics, and applied areas and practice in communication.

Signs are critically important in all forms of activity, including business, because they establish what it is to be human.

Key practitioners and researchers explore how people routinely and at particular sites are discursively constructed as deficient in ways that may affect their life chances.

Customer Experience is now the key differentiator as consumers and businesses alike decide among competing brands.

China is rapidly becoming an economic superpower, yet its business culture is often misunderstood.

An exceptional new work on family business, showing how to maintain a balanced relationship between the family and the company, and ensure satisfactory business results.

This book from the acclaimed management writer Adrian Furnham, explores the dark side of leadership and how and why leaders can have a negative impact upon their companies and organisations.

International business for the modern firm has to compromise the need to use limited resources and achieve efficiency in the global marketplace.

This book investigates the business strategies chosen by oil and gas service companies operating in China, Singapore and Malaysia.