The second edition of the essential guide, updated with new research and observations to help twenty-first century organizations create models for effective collaboration.
A former Senior Partner and Global Managing Director at the legendary design firm IDEO shows how to design conversations and meetings that are creative and impactful.
NATIONAL BESTSELLERNinja Future is an essential read for businesses and individuals striving to remain competitive in a rapidly evolving world: Gary Shapiro, the president and CEO of the Consumer Technology Association, casts his eye toward the future, charting how the innovative technologies of today will transform not only the way business is done but society itselfDuring his more than three decades at the head of the Consumer Technology Association, Gary Shapiro has witnessed, and been a part of, one of the most extraordinary periods of technological change in human history.
With information on entertaining, etiquette, housekeeping, basic home repair, decorating, sex, and beauty, The Modern Girls Guide to Life became a sensational bestseller as young women everywhere discovered this indispensable book covered everything they should know .
In this pioneering guide, two business authorities introduce the new discipline of Service Design and reveal why trying new strategies for pleasing customers isnt enough to differentiate your businessit needs to be designed for service from the ground up.
Your key to professional and personal successCompletely revised and updated, the third edition of the Posts The Etiquette Advantage in Business is the ultimate guide professionals need to build successful business relationships with confidenceToday, more than ever, good manners mean good business.
A lively tour through the impulses that cause many of us to cheat, the book offers especially keen insights into the ways in which we cut corners while still thinking of ourselves as moral people.
Media guru and Emmy Award-winning correspondent Bill McGowancoach to some of the biggest names in business and entertainment, including Eli Manning, Kelly Clarkson, Jack Welch, Thomas Keller and Kenneth Cole teaches you how to get your message across and get what you want with pitch perfect communication.
Eyes Wide Open: How to Make Smart Decisions in a Confusing World is Noreena Hertzs practical, cutting-edgeguide to help you cut through the data deluge and make smarter and better choices, based on her highly popular TED talk.
"e;The Real Deal"e; Seth Godin, New York Times bestselling author of Linchpin"e;I'd rather hire someone who has studied [Peters'] writings than someone who has an MBA"e; Matthew Kelly, CEO of Floyd Consulting and New York Times bestselling author of The Dream Manager"e;Makes me glad to be alive in 2018"e; Sally Helgesen, author of The Female Advantage and The Female Vision, co-author How Women RiseThe Excellence Dividend is a critical new book from one of today's leading visionaries in business.
The fast-track MBA in communicationImagine having instant access to the world's smartest thinking on human communication - and being shown exactly what to do to guarantee that all of your communication is right, every time.
This "e;lively"e; New York Times-bestselling book "e;is worth the time of anyone trying to set him or herself apart in an ever-more competitive job market"e; (Publishers Weekly).
THE NEW YORK TIMES BESTSELLER'Beautifully written, brilliantly researched' Angela Duckworth, bestselling author of Grit'The most interesting, immediately actionable book I ve read in quite a while' Adam Grant, bestselling author of Think AgainIn this bestseller by the authors of Switch and Made to Stick, Chip and Dan Heath explore why certain brief experiences can jolt, elevate and change us - and how we can learn to create such extraordinary moments in our own life and work.
THE NEW YORK TIMES BESTSELLER - A MUST-READ INSIDER'S GUIDE TO CREATING UNFORGETTABLE SPEECHES AND PRESENTATIONS"e;The most insightful book ever written on public speaking.
Gawker tech-blogger and journalist Ryan Tate reveals how businesses can inspire greater creativity and productivity by giving employees the freedom to experiment and explore their passions.
As clear, concise, and concrete as its subject, Patrick Riley's The One-Page Proposal promises to be the definitive business guide to getting your best ideas fully understood in the least amount of time.
This highly regarded text--now revised and expanded with 50% new material--helps students and professionals build their knowledge and competencies for effective intercultural communication in any setting.
This highly regarded text--now revised and expanded with 50% new material--helps students and professionals build their knowledge and competencies for effective intercultural communication in any setting.
From one of the pioneers in the field of leadership studies comes a provocative reassessment of how people lead in the digital age: in The End of Leadership, Barbara Kellerman reveals a new way of thinking about leadershipand followershipin the twenty-first century.
Whether you're engaging in supersonic jet combat at 48,000 feet or entering a tough sales battle with a cutthroat competitor, the goal is the same:absolute victory.
The second edition of the essential guide, updated with new research and observations to help twenty-first century organizations create models for effective collaboration.
Discover the secrets to a perfect TED Talk and learn how to hone your public speaking with internationally respected communications coach and Harvard University instructor, Carmine Gallo.