Management of specific areas

In this helpful guide, you will discover ten tangible metrics C-level executives do look for, and teaches you to apply those metrics to build a case for your products and services that will unlock the door to greater sales.

The answer to remaining competitive and keeping steady growth for your business is not ground-breaking, business-altering innovations, but by simply making one tweak at a time.

Drawing on twenty years of research on the most common positive and negative influencing techniques people use to get ahead, author Terry R.

Written by five leading executive coaches, Becoming an Exceptional Executive Coach is the answer to any businesses' need for more individualized development resources.

When you help your customers and clients make profitable business decisions, the result is a win-win solution that can lead to a mutually beneficial long-term business relationship.

William Rothwell honored with the ASTD Distinguished Contribution Award in Workplace Learning and Performance.

This invaluable resource helps you understand what it takes to be a great sales manager, allowing you to avoid many of the common first-time sales management mistakes, and be successful right out of the gate.

This invaluable resource is the training manual you need to give your employees the thorough training, review, and--if necessary--overhaul they need in the vitally important area of customer service.

This book is your blueprint for strengthening and conditioning yourself as the best corporate trainer you can possibly be.

Project management can help companies become more efficient and profitable.

The Supply Chain Operation Reference (SCOR) framework is a proven solution to the ever-present business struggle of strengthening and improving company-wide processes.

With The Everything HR Kit, whether you are a newcomer or a veteran, you can set up a stellar HR department from scratch.

This comprehensive handbook is a valuable resource for companies of all sizes who are considering (or already developing) enhanced professional learning programs.

All businesses have customers, but how many of them deliver unforgettably good customer service?

Just as you can lead a horse to water, but it won't necessarily drink, so you can give an employee training, but he may not actually learn.

Winner of the Project Management Institute's David I.

People are four times more likely to leave a job because of something going on in the office than for an outside opportunity.

This book is an impassioned wake-up call to bring diversity management to a new level -- beyond finger-pointing and well-meaning ';initiatives', and toward the shared goal of building robust organizations and thriving communities.

Becoming a great customer service manager requires an intentional focus on skills beyond those required for exemplary customer service.

As the president of a major sales company and experienced sales management trainer, author William Miller provides sales managers a proven method for successfully managing both sales processes and salespeople.

When most prospective hires come well prepared for interview questions we all expect, how do you distinguish their answers from any other applicant?

A Most Highly-Rated Sales Books of All Time (HubSpot)A Best Introvert Book of All Time (BookAuthority)Success lies in leveraging your strengths, not changing who you are.

As organizations strive to meet stringent budgets, the mandate to produce greater results with fewer resources is no longer sufficient.

Authentic influence is about more than creating a strong initial connection--it's about sustaining professional relationships long after an agreement has been reached.

Drawing of real-world issues and with supporting data from industry, this book overviews the technique and equipment available to engineers and scientists to identify the solutions of the physical essence of engineering problems in simulation, accelerated testing, prediction, quality improvement, and risk during the design, manufacturing, and maintenance stages.

As a consultant to the plastics industry, Ottmar Brandau's focus is on using his engineering knowhow and production management experience to improve quality and productivity, cut down cycle time and introduce secondary processes such as inline printing.

Der Traum vom schnellen Reichtum ist so alt wie die Menschheit selbst und doch immer wieder neu.

In the last ten years IT has brought fundamental changes to the way the world works.

Beauty is a multi-billion dollar global industry embracing make-up, skincare, hair care, fragrances, cosmetic surgery - even tattooing and piercing.

When managed well, IP can become the most enduring form of competitive advantage, creating streams of revenue well into the future.

It's common knowledge that marketing is nothing but advertising, and if your business comes through word of mouth then you don't need marketing anyway.

Why do some people achieve great personal success, yet never succeed in building a business or making an impact in their organization?

With considerable turmoil in international trade and logistics it is more important than ever to understand trade and customs issues and their impact on logistics operations.

What can make the difference in your life today?

The latest brain research is changing the way we think about sales.

How tech giants are reshaping spirituality to serve their religion of peak productivitySilicon Valley is known for its lavish perks, intense work culture, and spiritual gurus.

Why too much work and too little time is hurting workers and companies-and how a proven workplace redesign can benefit employees and the bottom lineToday's ways of working are not working-even for professionals in "e;good"e; jobs.

Anyone who has been employed by an organization knows not every official workplace regulation must be followed.

A dynamic framework for studying social emergenceThe social sciences have sophisticated models of choice and equilibrium but little understanding of the emergence of novelty.

The first comprehensive account of the growing dominance of the intangible economyEarly in the twenty-first century, a quiet revolution occurred.

Reliability, Maintainability and Risk: Practical Methods for Engineers, Eighth Edition, discusses tools and techniques for reliable and safe engineering, and for optimizing maintenance strategies.

Mergers and Acquisitions Basics: All You Need to Know provides an introduction to the fundamental concepts of mergers and acquisitions.

The book discusses the various aspects of diversity of corporate boards in terms of gender, age, nationality, tenure, education, experience and personalities.

Contemporary Security Management, Third Edition teaches security professionals how to operate an efficient security department and how to integrate smoothly with other groups inside and outside their own organizations.

Assessing vendors is a tricky process.

Personnel Protection: Advance Procedures is a video presentation.

Become a better salesperson by learning to debunk the sales myths and focus your strategy on a proven approach that will drive the results you want.

Here's a sobering statistic: by the age of 65, on average only 5% of us will have achieved success.

A sweeping leadership framework to institute clear and intentional actions throughout your organization so that people of all racial backgrounds are empowered to lead, collaborate, and excel at work.

In today's fast-paced world, salespeople get little, if any, coaching or mentoring support.