The definitive, fully up-to-date guide to continuous improvement in the workplace"e;An updated version of a classic book that shares a wealth of new healthcare examples and case studies from around the world.
Your SOURCE for supply chain management fundamentalsOptimize your understanding of the essential supply chain management practices used by the best firms to gain competitive advantage.
Vital tools for implementing Lean Six Sigma--what they are, how they work, and which to useThe Lean Six Sigma Pocket Toolbook is today's most complete and results-based reference to the tools and concepts needed to understand, implement, and leverage Lean Six Sigma.
Auditors from any industry must "e;learn the language of upper management"e; if they truly want to effect positive change throughout their environments.
Both the 17025:1999 standard and especially ANSI/ISO/ASQ,9001-2000 standard require that a laboratory document its procedures for obtaining reliable results.
Improving Local Government Performance through Benchmarking sets the record straight on benchmarking and its value for performance improvement in local government.
The book is divided into three parts - (1) prerequisite to regression analysis followed by a discussion on simple regression, (2) multiple regression analysis with applications, and (3) regression and modeling including the second order models, nonlinear regression, and interaction models in regressions.
Standards, Quality Control and Measurement Sciences in 3D Printing and Additive Manufacturing addresses the critical elements of the standards and measurement sciences in 3D printing to help readers design and create safe, reliable products of high quality.
This book explains how to organize and manage modifications during the solution realization phase of problem solving so improvements become the new way of life.
The origin of this book is the compelling evidence that a high proportion of machinery-related deaths and injuries are attributable to genuine and serious risks originating within machine design and construction.
The ASQ Certified Quality Improvement Associate (CQIA) certification introduces the basics of quality to organizations and individuals who are new to quality.
Die Durchdringung der Geschäftsprozesse durch IT-Systeme und Applikationen wird immer intensiver, was eine steigende Abhängigkeit betrieblicher Abläufe von einer funktionierenden IT mit sich bringt.
From the best-selling quality management author, David Hoyle, Quality Management Essentials is the perfect brief, yet authoritative, introduction to the fundamentals of quality management.
Customer Relationship Management is the first book to explore the benefits to the firm of a globally integrated approach to the management philosophy of Customer Relationship Management (CRM).
Unlock new levels of quality, performance, customer service, and profitsWritten specifically for managers with little or no experience on the subject, Six Sigma for Managers, Second Edition, provides step-by-step guidance and examples for implementing a Six Sigma initiative.
The quality inspector is the person perhaps most closely involved with day-to-day activities intended to ensure that products and services meet customer expectations.
Facility Integrity Management: Effective Principles and Practices for the Oil, Gas and Petrochemical Industries presents the information needed to completely understand common failures in the facility integrity management process.
Always interesting and informed, national award-winning journalist Mark Hagland demonstrates how pioneering organizations are combining new tools with a new way of thinking to reinvent the way we deliver health care services in this country.
Lean Systems: Applications and Case Studies in Manufacturing, Service, and Healthcare details the various Lean techniques and numerous real-world Lean projects drawn from a wide variety of manufacturing, healthcare, and service processes, demonstrating how to apply the Lean philosophy.
The handbook is structured to guide organizations new to ISO 9001 through the process necessary to connect their current practices to the requirements of ISO 9001:2015.
The key to success and reaching peak performance is integrating three processes to optimize business through the use of human performance improvement tools, lean thinking, operational excellence, along with a strong organizational culture as the underpinning.
The ASQ Certified Quality Engineer Handbook, Fifth Edition, covers a wide range of topics in the quality engineering field and is organized to align with the 2022 ASQ Certified Quality Engineer (CQE) Body of Knowledge (BoK).
The industry is currently facing a multitude of challenges on production lines that must be systematically addressed in order to improve quality and productivity.
Drawing of real-world issues and with supporting data from industry, this book overviews the technique and equipment available to engineers and scientists to identify the solutions of the physical essence of engineering problems in simulation, accelerated testing, prediction, quality improvement, and risk during the design, manufacturing, and maintenance stages.
The cornerstone text onquality management and performance excellence - thoroughly revised to reflectthe latest challenges and developmentsThe body of knowledge for the science ofquality management and performance excellence for more than half-a-century, Juran s Quality Handbook has been completely updated to meetthe ever-changing needs of today s business and quality professionals.
