Management and management techniques

Not every problem has an obvious solution.

Develop long-term relationships, deliver market-beating growth, and create sustainable value with this pragmatic guide to aligning marketing, sales, customer success and your executives around your most important customers.

Not every problem has an obvious solution.

Forge deeper and more meaningful connections with consumers and embrace the latest opportunities occurring across the physical and digital retail landscape to become more adaptable, resilient and successful.

A learning culture is essential to outperform the competition but how can Learning and Development (L&D) professionals achieve this?

Forge deeper and more meaningful connections with consumers and embrace the latest opportunities occurring across the physical and digital retail landscape to become more adaptable, resilient and successful.

THE SUNDAY TIMES BESTELLER'Utterly brilliant.

FINALIST: 2024 International Book Awards - Business: Marketing & AdvertisingDrive innovation, brand loyalty and customer engagement through creating and acting on a crystallized and authentic brand purpose that demonstrates your company's commitment to making a positive impact on the world.

A learning culture is essential to outperform the competition but how can Learning and Development (L&D) professionals achieve this?

WINNER: Choice Reviews - Outstanding Academic Title, 2024WINNER: 2023 Goody Business Book Awards - Marketing - Digital MarketingWINNER: 2023 Chanticleer International Book Awards, Harvey Chute First Place Category Winner - Non-Fiction Business & EnterpriseDISTINGUISHED FAVORITE: Independent Press Award 2025 - Marketing & Public RelationsCreate meaningful engagement, drive conversion rates and boost customer retention with this crucial resource to unlocking the true potential of your content marketing strategy.

Use this bestselling and practical guide to steer you through how to create exceptional customer experience for the modern B2B consumer.

Use this bestselling and practical guide to steer you through how to create exceptional customer experience for the modern B2B consumer.

A new, revised and completely updated edition of the bestseller about what it takes to be an effective and inspiring leader - from the author of the The Tao of Coaching Leadership can be learned.

Burnout is a state of emotional, physical and mental exhaustion.

WINNER: Business Book Awards 2023 - Diversity, Inclusion & EqualityFINALIST: National Indie Excellence Award 2023 - Social/Political ChangeFor many people with a disability, either visible or invisible, that experience is hard to navigate in the context of work.

Develop long-term relationships, deliver market-beating growth, and create sustainable value with this pragmatic guide to aligning marketing, sales, customer success and your executives around your most important customers.

Looking for advice on setting up your own company, improving your career prospects, or developing your leadership skills?

For decades, we have looked to management theorists, organizational psychologists and economists to tell us how we can squeeze the most out of people at work.

WINNER: PMI UK National Project Awards 2019 - Project Management Literature CategoryProjects and work environments are becoming increasingly complex, with more stakeholders, dispersed teams and an unprecedented rate of technological change.

As you progress in your career, you will face new challenges.

Supply Chain Management for Humanitarians provides an in-depth insight into the management of supply chains in the context of humanitarian logistics.

Retailers are being advised to review their supply chains in a bid to accelerate their speed to market.

This book addresses the No 1 challenge of all major luxury brands today: How can these brands pursue their growth yet remain luxury?

Positive organizational psychology, with its focus on the identification and development of strengths, is a natural ally to executive development and leadership coaching.

How is it possible to sell a kitchen at 30 per cent below market price?

As knowledge economies become increasingly important around the world, it is essential that organizations are able to transform their knowledge into a competitive advantage.

Bids, Tenders and Proposals is a practical guide to winning contracts and funding through competitive bids, proposals and tenders.

As the pace of change in the workplace accelerates and training budgets are challenged, it becomes essential for employees to learn as they go along.

Today's leaders need to change radically to meet the challenge of complex organizations in business landscapes that are in flux.

Mindfulness-based interventions in organizations offer the potential to build individual and organizational resilience, engage employees and address workplace stress.

Recent research shows that the number of people in senior specialist and middle management positions is growing.

Positive organizational psychology, with its focus on the identification and development of strengths, is a natural ally to executive development and leadership coaching.

Mindfulness-based interventions in organizations offer the potential to build individual and organizational resilience, engage employees and address workplace stress.

WINNER: Choice Reviews - Outstanding Academic Title, 2024WINNER: 2023 Goody Business Book Awards - Marketing - Digital MarketingWINNER: 2023 Chanticleer International Book Awards, Harvey Chute First Place Category Winner - Non-Fiction Business & EnterpriseDISTINGUISHED FAVORITE: Independent Press Award 2025 - Marketing & Public RelationsCreate meaningful engagement, drive conversion rates and boost customer retention with this crucial resource to unlocking the true potential of your content marketing strategy.

Sewing is the perfect hobby - it's relaxing, creative and useful!

A 10th Anniversary edition of the bestselling productivity bible from the co-creator of Scrum - now updated with brand new methods for working faster and smarter.

Scaling up excellence is the key to creating a great organisation.

Are you using neuroscience to lead change that improves performance and resilience?

Are you using neuroscience to lead change that improves performance and resilience?

As project portfolios grow, so do the challenges of managing them effectively.

How can you consistently hire the right people?

How can you consistently hire the right people?

As project portfolios grow, so do the challenges of managing them effectively.

Remote and hybrid working are here to stay - but making them work for you takes more than just a laptop and a Wi-Fi connection.

Looking to deepen your account-based marketing expertise and lead strategic growth in your B2B organization?

In an era when growth marketing has become a buzzword for quick fixes, this book provides a clear roadmap for how marketers can move on from short-term hacks and utilize their full marketing funnel to gain and retain customers across any size business in any economic environment.