Management and management techniques

Research shows that consumer conversations, client happiness and empowered employees are the pillars of growth in a successful company.

Top Business Psychology Models is a quick, accessible overview to the fundamental theories and frameworks that will help you understand human behaviour, emotions and cognition at work.

Financial Management for Non-Financial Managers is an accessible, practical and easy to understand guide that will allow any manager to gain confidence in understanding financial matters, managing a budget and dealing with bankers, accountants and finance professionals.

Coaching is rapidly growing from a young, emerging profession to one that is becoming more established on a global scale.

With the shift of emphasis from the West to emerging economies such as China, Brazil and India, organisations need to restructure to adapt to the new global economy.

Emotional Intelligence Coaching examines the vital role emotions and habits play in performance.

Brand success = business success.

How to Grow Leaders is a ground-breaking book which sets the record straight on leadership development, the nature of leadership and how it can be taught.

Recruiting the right people is one of the most important activities organisations can undertake.

Armstrong's Essential Human Resource Management Practice provides a complete overview of the practices and processes fundamental to managing people.

The Experiential Learning Toolkit presents a diverse range of practical exercises based on the theory of experiential learning, which is concerned with learning through direct experience to create more effective, engaging and embedded learning.

Firmly established as a comprehensive introduction on the topic, this 6th edition provides a wide-ranging outline of the major instructional and training concepts, and their relationship to training in practice.

Most transport operators have little experience of the regulations surrounding the carriage of dangerous goods.

SHORTLISTED: Business Book Awards 2021 - HR & Management CategoryThe potential benefits of personalization on a workforce are huge.

The Inclusion Imperative showcases the inspiring commitment to inclusion the London Olympic and Paralympic Games' organizing committee espoused, and details the techniques and frameworks that enabled it to truly deliver a 'Games for everyone' at London 2012.

Companies spend time and effort developing their employees - their most important asset - but they often forget to consider the company structure, culture, environment and processes required to help the newly upskilled individuals thrive.

Decisions in businesses and organizations are too often based on fads, fashions and the success stories of famous CEOs.

Strategic Sourcing Management examines procurement and supply management in detail, covering the three dimensions of competitiveness, effectiveness and efficiency.

For all managers making a leadership transition, it is critical to engage with the new role rapidly to permit a seamless changeover and to ensure that staff remain engaged and focused.

Retaining brand relevance is fundamental to organizational success, and an increasing challenge that high-level marketing professionals now face.

Retaining brand relevance is fundamental to organizational success, and an increasing challenge that high-level marketing professionals now face.

Across the global economy, customers' expectations are continually rising - but many companies fail to deliver against those expectations.

With the shift of emphasis from the West to emerging economies such as China, Brazil and India, organisations need to restructure to adapt to the new global economy.

The Art of Creative Thinking provides clear, practical guidelines for developing your powers as a creative thinker.

This new edition of How People Tick is a practical guide to over 50 types of difficult people such as Angry People, Blamers, Impatient People, Workaholics and Gossips.

New ideas and new ways of doing things are one of the main ingredients in sustained business success, but how do you create the right conditions for innovation?

DISTINGUISHED FAVOURITE: Independent Press Award 2020 - Business General CategoryThe professional landscape is transforming, and the only way to maintain competitive advantage is to maximize the unique skills of your workforce.

In recent years, developing a value proposition has become a prime consideration for businesses.

Decisions in businesses and organizations are too often based on fads, fashions and the success stories of famous CEOs.

Introduction to Human Resource Management is a comprehensive and accessible guide to the subject of HRM.

Optimizing Digital Strategy explores the choices facing organizations in the rapidly changing world of technology-enabled business.

The Essential Guide to Workplace Mediation and Conflict Resolution examines the nature, process, uses and skills for employing and using mediation.

LONGLISTED: CMI Management Book of the Year 2021 The business world is currently experiencing fundamental disruption, in part driven by the technology enabled Fourth Industrial Revolution.

Eliminate debt and save your way to financial freedom with social media sensation Santis O'Garro's fool-proof advice.

It's time to remake the world - the ground-breaking book on what steps we should all be taking for the autistic people in our lives.

Financial advisor and TV presenter Emmanuel Asuquo, is here to prove that learning about money does not have to be boring, especially as we battle through the current cost of living crisis.

Performance Coaching is a complete resource for improving organizational and employee performance through coaching.

Inspirational leaders make us want to achieve more.

Published with the Association for Coaching, Diversity in Coaching explores the impact and implication of difference in coaching.

WINNER: CMI Management Book of the Year Awards 2018 - Management Futures CategoryBuilding Digital Culture aims to answer a simple question: How can organizations succeed when the environment they operate in is changing so quickly?

Group Coaching is everything you need to run successful coaching sessions effectively.

There's a well-known saying: what doesn't get measured doesn't get done.

WINNER: Les Plumes des Achats 2016 - Prix des Associations (1st edition)Over the last two decades Tesco has emerged as a dominant player in the UK market and a leading global retailer.

The Inspirational Leader argues that leaders are not born but made.

Handling a crisis and knowing how to manage the potential reputational damage that can occur has become a top priority for all businesses.

The growth of the Internet has had a profound effect on the way business is carried out, and has provided an unprecedented opportunity for third-party individuals and organisations to attack brands with relative ease.

The best way to learn how to navigate change successfully is to look at practical examples of change management programmes.

Much of the fear and uncertainty surrounding the global recession is concerned with the adverse impact it will have on organisations and society.

In the face of globalization, multinational companies have become the norm, rather than the exception.

Understanding the Professional Buyer is a practical guide for sales people, giving them insight into the behaviour and strategies of buyers, so that they are able to deal with them more successfully and regain power in the buyer-seller relationship.