Management and management techniques

Motivated staff are the lifeblood of every business.

Malcolm McDonald on Key Account Management explores the challenges of winning, retaining and developing key accounts.

Logistics and supply chains play a vital role in the overall success of retail management.

Using e-business technologies to manage supply chains increases the efficiency and performance of logistics, production, distribution and other related activities.

The growth of the Internet has had a profound effect on the way business is carried out, and has provided an unprecedented opportunity for third-party individuals and organisations to attack brands with relative ease.

Contract management is a key management skill, yet it is underplayed in most organizations, which usually default to project management skills as a proxy for contract management skills.

Supply chains, including logistics, are the functional elements of an organisation's operations.

In order to buy well it is important to understand a few basic principles and apply a series of tools and approaches in given situations.

In a world of political and economic uncertainty where stress and unhappiness are on the rise, improving employee wellbeing has never been more important.

A primer for marketing professionals and students, the second edition of Malcolm McDonald On Marketing Planning provides a clear guide to marketing planning.

The management of logistics and supply chain operations is of vital importance in the defence sector.

Managing changes to the supply chain comes with its unique challenges.

We are living in an age of continual motion and change, and as a result traditional strategy planning has become outmoded.

Inspirational leaders make us want to achieve more.

Project managers leading international projects must deliver value and align the project outcomes to the wider strategic goals of the organization.

The role of a contracting professional begins well before the award of a contract and doesn't end until the benefits of the acquisition have been realised, long after the deliverables arrive in a box on a loading dock.

It is often claimed that 70% of organizational change efforts fail, despite the popularity of linear change models.

This book is about action, results and leadership.

With the rate of change in organizations at an all-time high, the need for strong organization design has never been more pressing.

One of the hallmarks of maturity as a coach is awareness of how your values, beliefs, and other factors affect your coaching interventions.

Group Coaching is everything you need to run successful coaching sessions effectively.

There's a well-known saying: what doesn't get measured doesn't get done.

In a working life of 35 years, a manager can expect to make at least 10 job changes - or transitions - where the demands for rapid business delivery and effective leadership will only increase with each new job.

Imagine a workplace where people are energized and motivated by being in control of the work they do.

With a growing demand for psychometric testing in the coaching profession, coaches and practitioners alike need to understand the psychology underpinning the tests as well as how to select and apply them effectively.

While substantial advances have been made in the L&D profession over the last decade, evaluation remains by far the weakest part of the L&D cycle.

The training and development needs of any workforce vary dramatically between the generations and levels even so far as the style of communication needed to be effective.

A recent report for the CIPD indicated that stress is now the more common cause of long-term sick leave in the UK for the first time ever.

Facilitating Reflective Learning: Coaching, Mentoring and Supervision is written by two leading experts in the field.

The Mindful International Manager tackles the management situations that international managers have to handle every day.

In the aftermath of the financial crisis, the spotlight is even more on the role and activities of the CFO.

Risk management is not just a topic for risk professionals.

Strength-based Lean Six Sigma is a new way of approaching process improvement that combines the best practices of two established methodologies to generate a new approach in order to help you develop and deliver increased high performance in any organization.

A good business model should describe how an organization creates and delivers value, meaning that financial modelling is a vital tool for business strategy, allowing hypotheses and scenarios to be translated into numbers.

Published with the Association for Coaching, Diversity in Coaching explores the impact and implication of difference in coaching.

Coaching in Times of Crisis and Transformation takes an in-depth look at crisis and change in the world we live in today and discusses its impact on both individuals and organizations.

As recruitment becomes ever more important to a business achieving its corporate objectives, recruiters must raise their game, delivering new and innovative solutions while also doing their job well and achieving the results needed for their clients and candidates.

For professionals responsible for talent management and development, assessing competence and capability is crucial, especially in relation to recruiting the right leader.

Much of the fear and uncertainty surrounding the global recession is concerned with the adverse impact it will have on organisations and society.

Emotional Intelligence Coaching examines the vital role emotions and habits play in performance.

Top Business Psychology Models is a quick, accessible overview to the fundamental theories and frameworks that will help you understand human behaviour, emotions and cognition at work.

Emotional Fitness Coaching is the practical approach to applying the principles of emotional intelligence to the workplace to create a healthy, positive and creative environment in every situation.

How do you stay compliant, confident and current as an assessor in vocational training?

Research shows that consumer conversations, client happiness and empowered employees are the pillars of growth in a successful company.

Ready to build a strong foundation in B2B marketing and start delivering real results?

Deciding how to effectively reward staff is one of the most tricky and contentious areas in people management.

Mentoring is a powerful tool in the development of talent within any organization.

How to Grow Leaders is a ground-breaking book which sets the record straight on leadership development, the nature of leadership and how it can be taught.

The Art of Creative Thinking provides clear, practical guidelines for developing your powers as a creative thinker.

Firmly established as a comprehensive introduction on the topic, this 6th edition provides a wide-ranging outline of the major instructional and training concepts, and their relationship to training in practice.