Learn the secret to using big data and gamification to motivate, engage, and engender true loyalty among your customers, employees, and partnersAs our lives move online and nearly everything we do is being mediated by technology, all of our activity is generating reams of data we are all walking data generators.
"e;This definitive work on HR competencies provides ideas and tools that help HR professionals develop their career and make their organization effective.
The proven four-step method for improving communication and managing conflict in any healthcare settingThe Exchange Strategy for Managing Conflict in Health Care delivers a wealth of strategies and techniques for structuring conversations about conflicts and issues in groups large and small.
Dave Kerpen's follow-up to his bestselling Likeable Social Media gives business owners and marketers time-tested strategies for growing revenueLikeable Business lays out the eleven strategies companies can use to leverage likeability to increase profits and spur growth.
USE THE POWER OF EMPLOYEE ENGAGEMENT TO IGNITE PASSION, PURPOSE, AND PRODUCTIVITY IN EVERY MEMBER OF YOUR STAFFSuccessful managers understand that their job is to help employees do their best work, not simply give orders.
A proven, do-it-yourself formula for greater professional and personal successSuccessful career and life coach Anne Bruce knows how you can find happiness, fulfillment, and success at work and in life-and it's not by hiring a coach!
Brimming with punchy, practical ideas to improve your day-to-day effectiveness, Upskill: 21 keys to professional growth is the definitive guide to developing the adaptive skills essential for success at work.
The revolutionary study of how the place where wegrew up shapes the way we think, feel, and act--with new dimensions and perspectivesBased on research conducted in more than seventy countries over a forty-year span,Cultures and Organizations examines what drives people apart when cooperationis so clearly in everyone s interest.
This comprehensive yet inviting-to-read guide has been completely updated to cover today's most critical management topics--from company culture to new technologies.
Tools and strategies for hiring, training, supporting, and motivating the fast-growing modern mobile workforce, which in 2011 will surpass 1 billion worldwide Clemons, a leading training solutions innovator, outlines the eight essentials for creating and sustaining a passionate and productive mobile work forceIncludes sections on choosing the right technologies to enable and empower mobile workers
Introducing 7 scientifically proven ways to masterfully apply the skill of persuasion and get the results you wantEverybody knows that the best way to persuade people to reach the Yes response is by using logic and reason, right?
Named to the shortlist for the 2021 Outstanding Works of Literature (OWL) Award in the Women in Business CategoryAddressing gender alone won't help women rise to the top.
Named one of 22 new booksthat you should consider reading before the year is out by FortuneThis practical and empathetic guide to taking the high road is worth a look for workers lost in conflict.
The essential guide for managers and professionals dealing with difficult workplace conversationsSurviving Dreaded Conversations gives managers all they need to get through those difficult, face-to-face conversations we all encounter in our office.
Whether it's writing a proposal, motivating employees, or reaching out to customers,the Perfect Phrases series has the tools you need for precise, effective communication.
