From an out-of-school perspective, the book studies private supplementary tutoring, also widely known as shadow education within the Chinese education landscape.
Zero Complaints: The Path to Continuous Value Creation is the ONLY book that lays out the importance for organizations to ensure their customers do not have a need to complain and share their frustrations with other customers.
If you have questions about how to meet the demands of the new economy, corporate and organizational agendas, and the changing workplace you will find the answers in this well-written and concise book.
We are in an era of high volatility and uncertain outcomes, driven by accelerating technologies, shortened product cycles, fast-changing information, an increasingly mobile workforce, more demanding customers, complex financial markets, ad-hoc public policies, and many other factors that add layers of uncertainty to all future possibilities.
Despite continued interest in Cognitive Work Analysis (CWA) techniques for the analysis and design of complex, human-technology systems, few published accounts exist that document all of the five recommended phases of CWA in real world applications.
This book offers a comprehensive overview of corporate reputation, aiming to enhance understanding, management processes, and measurement methods associated with this crucial concept.
Covering the fundamentals of organizational behaviour, as well critically reflecting on the institutions and practices of business life, the seventh edition of Managing and Organizations has been updated to include: A new chapter on Managing Diversity and Inclusion written by Martyna Sliwa, Professor of Business Ethics and Organisation Studies at Durham University Business School.
This book offers a comprehensive exploration of the powerful intersection between behavior science and performance improvement and demonstrates the myriad ways in which this science can advance performance improvement.
In an era where technological advancements, shifting societal norms, and global challenges are fundamentally reshaping the landscape of work, Future Workscapes emerges as a pivotal publication.
Heroic Leadership is a celebration of our greatest heroes, from well-known legends to the legions of unsung heroes who transform our world quietly behind the scenes.
The Covid-19 pandemic, with its resulting lockdowns and significant changes to ways of working, has provided the opportunity to redefine the potential role that health and wellbeing can play within organisations.
Dieses Fachbuch beschreibt die Neurologie eines Unternehmens als eine neue Dimension der Organisation und als Grundlage für den Erfolg in einer komplexen Welt.
Dieses Fachbuch beschreibt die Neurologie eines Unternehmens als eine neue Dimension der Organisation und als Grundlage für den Erfolg in einer komplexen Welt.
Since its publication, Complex Adaptive Leadership has become a Gower bestseller that has been taught in corporate leadership programmes, business schools and universities around the world to high acclaim.
In emerging economies, one of the most prevalent types of business is the family firm, from small food carts to bigger nation-wide businesses and every type in between.
This book presents a collection of research papers that aim to elucidate the pivotal role of digital systems in driving the formation and evolution of digital ecosystems, thereby shaping new scenarios for organizing in the digital age, by considering people practices, organizational processes, and system design issues.
With the volatile nature of today's workplaces, analysis tools are more valuable than ever: this book provides those tools to capture human expertise before it leaves the organization.
Encouraging a collaborative and thoughtful approach to the wicked problems facing higher education (HE), this book is a showcase of pioneering educators who believe that well-designed education is good for everyone - learners, teachers, education administrators, the learning organisation and the world.
