Customer services

In the high-stakes world of tech sales, consistent top performers are a rare breed.

Dieses Buch verbindet psychologische Astrologie, energetische Tiefenarbeit und verkörperte Markenführung zu einem einzigartigen Wegweiser für Unternehmerinnen, Coaches, Kreative und spirituelle Leader, die ihre Kommunikation neu seelenzentriert ausrichten wollen.

The 2025 International Conference on Global Retail Brand Management is a unique academic forum to present and discuss original, rigorous, and significant contributions from researchers around the world on marketing issues facing retailers, store brand managers, and national brand managers.

The 2025 International Conference on Global Retail Brand Management is a unique academic forum to present and discuss original, rigorous, and significant contributions from researchers around the world on marketing issues facing retailers, store brand managers, and national brand managers.

Smarter Support.

When your customers succeed, your business succeeds.

Business Book Awards 2026 Shortlisted, Sales and Marketing category The essential handbook for frontline salespeople who want to improve, and the sales managers and leaders who want to help them.

Turn Hospitality Into Your Business's SuperpowerIn The Hospitality Advantage, Bruce Craul shows you how genuine hospitality is more than just a ';nice to have'it's a game-changing business strategy.

This book offers a profound exploration into how technology-enabled marketing strategies often undermine personal freedom, undertake unethical, non-permissible marketing and manipulate consumer behaviour.

This book offers a profound exploration into how technology-enabled marketing strategies often undermine personal freedom, undertake unethical, non-permissible marketing and manipulate consumer behaviour.

This book explores Customer Value-centered Management as a modern corporate approach, emphasizing its dual nature: data-driven yet comprehensive.

This book explores Customer Value-centered Management as a modern corporate approach, emphasizing its dual nature: data-driven yet comprehensive.

Extracting value from loyalty programs used to be the domain of marketing.

This book delves into the critical role of eco-labels as signals in a marketplace increasingly driven by consumer demand for sustainable products.

Extracting value from loyalty programs used to be the domain of marketing.

The two volume set, LNCS 2313 and LNCS 2314, constitutes the proceedings of the 10th International Conference on Kansei Engineering and Emotion Research, KEER 2024, held in Taichung, Taiwan during November 20-23, 2024.

This book presents case studies of local, regional, and international businesses to show that marketing is an environment-sensitive activity, requiring an environment-specific treatment.

This book presents case studies of local, regional, and international businesses to show that marketing is an environment-sensitive activity, requiring an environment-specific treatment.

This book presents strategies that put the customer at the center of an enterprise.

This book examines the extent to which social media marketing influences the customer-based brand equity of higher education institutes.

This book examines the extent to which social media marketing influences the customer-based brand equity of higher education institutes.

This book gathers a selection of refereed papers presented at the 8th International Conference on Kansei Engineering and Emotion Research 2020 (KEER 2020), which was held in Tokyo, Japan, 7-9 September 2020.

The proceedings gather a selection of refereed papers presented at the 7th International Conference on Kansei Engineering and Emotion Research 2018 (KEER 2018), which was held in Kuching, Malaysia from 19 to 22 March 2018.

This book presents a new diagnostic information methodology to assess the quality of conversational telephone speech.

This book presents strategies that put the customer at the center of an enterprise.

The two volume set, LNCS 2313 and LNCS 2314, constitutes the proceedings of the 10th International Conference on Kansei Engineering and Emotion Research, KEER 2024, held in Taichung, Taiwan during November 20-23, 2024.

This book delves into the critical role of eco-labels as signals in a marketplace increasingly driven by consumer demand for sustainable products.

This book is a Machine-Generated Literature Overview of personal EI development.

This book is a Machine-Generated Literature Overview of personal EI development.

Ce manuel est destine aux createurs d'entreprise qui demarrent et plus largement a toute personne responsable d'une association desirant recruter des adherents et valoriser son image.

If you're looking to build production-ready AI applications that can reason and retrieve external data for context-awareness, you'll need to master--;a popular development framework and platform for building, running, and managing agentic applications.

Revolutionize Your Small Business with Cutting-Edge AIDiscover how to transform your small business with the groundbreaking potential of AI!

Personalized Customer Experience is a timely primer on the basics of personalization, and how it can be applied across channels.

Personalized Customer Experience is a timely primer on the basics of personalization, and how it can be applied across channels.

Este capítulo de la colección Liderazgo comercial: La clave en el mundo de los negocios comienza profundizando acerca de la cultura de ventas de una empresa: ¿qué es?

This book presents a holistic overview of user engagement, which has become an increasingly important subject for a variety of industry and academic fields, including engineering, computer science, and information science.

Transpired: A Journey Through Servant Leadership, Growth, and PurposeWhat if leadership wasn't about power, authority, or titles?

Shiba and Walden have significantly revised their classic, A New American TQM.

Since the publication of the first edition, the CTI world has changed significantly.

Zero Complaints: The Path to Continuous Value Creation is the ONLY book that lays out the importance for organizations to ensure their customers do not have a need to complain and share their frustrations with other customers.

This book provides a structured overview of Customer-Dominant Logic and formulates fundamental principles that form the basis for a realignment of customer-oriented corporate management.