Termine gewinnen, Einwänden begegnen, Preisverhandlungen führen – Führungskräfte und Mitarbeiter im Verkauf sehen sich täglich mit anspruchsvollen Gesprächssituationen konfrontiert.
Mapping Motivation for Leadership, co-written with Jane Thomas, is the fourth of a series of seven books that are all linked to the author's Motivational Map toolkit.
The increasing interconnection and the unlimited exchange of data and information has led to a maximized transparency of globally offered and sold products and services.
The interest in improving Environmental, Social and Governance (ESG) outcomes among stakeholders of Islamic banking and finance has become front and centre in the discussions relating to Islamic sustainable finance.
Aussagen über die Beziehungen zwischen Persönlichkeits-, Lebensstil- und demographischen Merkmalen eines Konsumenten auf der einen Seite und den von ihm gewünschten Attributen eines Konsumgutes auf der anderen Seite besitzen gerade im Hinblick auf kommunikations- und produktpolitische Entscheidungen einen hohen Stellenwert.
Learn how to provide top-grade customer service anywhere, anytime with Salesforce Service Cloud Salesforce Service Cloud empowers your service organization to interact with customers through any channel and provide an individualized experience that will be worth sharing for your customers and for your company.
Advance Praise for Partnering with Microsoft: 'Partnering with Microsoft is the first great book about the breathtaking culture, opportunity and roadmap for joining Microsoft's 850,000 partners cutting an impressive B swath in the marketpl
Create and apply responsive and adaptive marketing principles and practices with this guide to redesigning marketing structures, processes and culture, to be fit for purpose in today's changeable environment.
Use Your Contacts as the Building Blocks to Success"e;The 'Golden Rules' for developing a continuous chain of high-quality referrals for any product in any business.
Globalisation of the market, law and politics contributes to a diversity of transnational sustainability problems whose solutions exceed the territorial jurisdictional limits of nation states in which their effects are generated or occur.
An unprecedented and important reference work, this research companion covers a range of aspects of happiness, an aim everyone aspires to achieve, yet can be easily overlooked in today's demanding and multi-challenged world, or confused with a plethora of quantifiable or career goals.
Innovations in pricing can be transformative, but to reach their potential companies must devote equal attention to technical and organizational capabilities.
Marken müssen vor allem eine relevante Beziehung zu den Menschen aufbauen - losgelöst von Online- oder Offline-Channels und kurzlebigen Marketingtrends.
As the impact of climate change becomes more evident and dire, business leaders, educators, students, and academic leaders are deciding what they need to change and do to survive and thrive in a new and dramatically different environment.