Business and Management

This core textbook provides a practical, holistic introduction to systems thinking.

What is a luxury customer experience and how can luxury brands best use emerging technologies in order to create truly unique, high-end experiences for their customers?

The essential textbook for mastering strategic learning and development in modern organizations.

Embedding Sustainability is a practical, solutions-focused guide for sustainability managers and leaders to embed sustainability in organizations and drive improved performance.

FINALIST: 2023 American Marketing Association Foundation Leonard L.

This core textbook provides a practical, holistic introduction to systems thinking.

FINALIST: 2023 American Marketing Association Foundation Leonard L.

How can HR practitioners with little or no experience of analytics feel confident in their ability to find, analyse and use workforce data to make better business decisions?

How can HR practitioners with little or no experience of analytics feel confident in their ability to find, analyse and use workforce data to make better business decisions?

The best brands evoke the emotions of their customers by tapping into their hearts and minds.

The best brands evoke the emotions of their customers by tapping into their hearts and minds.

"e;11 Essential Types of Meetings That Drive Customer Teams"e; is your ultimate guide to mastering the most impactful internal and external meetings in customer-facing roles.

THE GAME-CHANGING BOOK FROM THE BESTSELLING AUTHOR OF BEING MORTALToday we find ourselves in possession of stupendous know-how, which we willingly place in the hands of the most highly skilled people.

Advertising research organizations have been trying for years to measure the effectiveness of advertising.

A new, revised and completely updated edition of the bestseller about what it takes to be an effective and inspiring leader - from the author of the The Tao of Coaching Leadership can be learned.

NOW A USA TODAY BEST SELLER!

Fintech has emerged as one of the fastest growing sectors in the financial services industry and has radically disrupted traditional banking.

Today's leaders need to change radically to meet the challenge of complex organizations in business landscapes that are in flux.

Recent research shows that the number of people in senior specialist and middle management positions is growing.

As knowledge economies become increasingly important around the world, it is essential that organizations are able to transform their knowledge into a competitive advantage.

WINNER: PMI UK National Project Awards 2019 - Project Management Literature CategoryProjects and work environments are becoming increasingly complex, with more stakeholders, dispersed teams and an unprecedented rate of technological change.

This book addresses the No 1 challenge of all major luxury brands today: How can these brands pursue their growth yet remain luxury?

SHORTLISTED: CMI Management Book of the Year 2017 - Innovation and Entrepreneurship CategoryBeing a truly innovative company is more than dreaming up new products and services by external consultants and internal taskforces.

Campaigns that Shook the World provides the inside story on a selection of the greatest campaigns of the last four decades, while narrating the development of the PR and communications business.

The retail market in the UK is worth more than GBP400 billion annually and employs over 3 million workers, while in the US 29 million people create over USD $4 trillion of revenue through the industry.

For decades, we have looked to management theorists, organizational psychologists and economists to tell us how we can squeeze the most out of people at work.

As you progress in your career, you will face new challenges.

Bids, Tenders and Proposals is a practical guide to winning contracts and funding through competitive bids, proposals and tenders.

As the pace of change in the workplace accelerates and training budgets are challenged, it becomes essential for employees to learn as they go along.

How is it possible to sell a kitchen at 30 per cent below market price?

The traditional dominance of international markets by companies from the US, Western Europe and Japan can no longer be taken for granted.

Supply Chain Management for Humanitarians provides an in-depth insight into the management of supply chains in the context of humanitarian logistics.

Take advantage of the skyrocketing popularity of podcasts and learn how your business can use the unique opportunity to stand out and drive loyal engagement with target audiences, using this complete guide to podcast marketing - written by the hosts of the global top ten iTunes podcast, The Digital Marketing Podcast.

Retailers are being advised to review their supply chains in a bid to accelerate their speed to market.

SHORTLISTED: The Leadership Book of the Year Award 2024Inside each leader is a force for good and a force for bad.

SHORTLISTED: The Leadership Book of the Year Award 2024Inside each leader is a force for good and a force for bad.

FINALIST: 2024 International Book Awards - Business: Marketing & AdvertisingDrive innovation, brand loyalty and customer engagement through creating and acting on a crystallized and authentic brand purpose that demonstrates your company's commitment to making a positive impact on the world.

WINNER: Business Book Awards 2023 - Diversity, Inclusion & EqualityFINALIST: National Indie Excellence Award 2023 - Social/Political ChangeFor many people with a disability, either visible or invisible, that experience is hard to navigate in the context of work.

Burnout is a state of emotional, physical and mental exhaustion.

Not every problem has an obvious solution.

Develop long-term relationships, deliver market-beating growth, and create sustainable value with this pragmatic guide to aligning marketing, sales, customer success and your executives around your most important customers.

Not every problem has an obvious solution.

Forge deeper and more meaningful connections with consumers and embrace the latest opportunities occurring across the physical and digital retail landscape to become more adaptable, resilient and successful.

A learning culture is essential to outperform the competition but how can Learning and Development (L&D) professionals achieve this?

The Deal Paradox explores what successful dealmaking looks like in the age of digital transformation, drawing on interviews with top dealmakers and M&A experts sharing their stories, triumphs, and challenges.

From natural disasters to cyber-attacks to global pandemics, the modern risk environment is highly complex and challenges our fundamental understanding of risk and crisis management.

WINNER: American Book Fest Best Book Awards 2024 - Business: TechnologyDiscover the profitable business opportunities within the metaverse and learn how you can and why you should get your company involved today.