This is Jamie Blyth's powerful story behind the reality star's TV image--and a message of hope and healing for the 20 million Americans who suffer from social anxiety disorder.
Tools for pleasing even the most demanding customersA satisfied customer is a loyal customer, and in today's supercompetitive business economy few things are as crucial to a company's bottom line as the quality of its customer service.
Understanding, planning for, and thriving in the global business environmentBusiness leaders face a global environment that is increasingly complex and treacherous.
What all managers need to know about growth in a turbulent worldEspecially in these turbulent times, good risk management is about exploiting opportunities for growth while protecting value already created.
A powerful new technique for exposing the person behind the resumeTraditional interview techniques are notoriously inadequate when it comes to providing a picture of how a candidate will actually perform on the job.
Learn the essentials of Six Sigma in just 36 hoursThe McGraw-Hill 36-Hour Six Sigma Course provides you with the knowledge you need to understand, implement, and manage a Six Sigma program.
One of America's most trusted real estate experts tells how to make a killing in real estate using other people's money"e;Irwin is a prolific writer on real estate, and among the best.
Contrarian investing--what it is, how it works, and why millions of successful investors see it as the only logical choice"e;(Davis is) one of the most widely respected technical market analysts operating today.
Fourteen years since its first publication, the bestsellerNasty People has been revised and updated to cover the motivations of nasty people, how to avoid confrontation with a nasty boss, how to handle a nasty spouse, and much more, including:How to break the cycle of nastinessA new understanding of personality disorders and depressionNarcissism, nasty behavior, and self-doubtNasty people and self-validationThe role adrenaline plays in nasty behavior and our responses to it.
A concise, quick-reference guide to save money and headaches when closing on a homeFraught with arcane rituals, hidden traps and pitfalls, and confusing legal mumbo jumbo, the closing can be the most harrowing part of the home buying equation.
A powerful formula for a life of achievement--starting nowCreated by leading motivational speaker and corporate trainer Anne Bruce, this highly effective plan helps participants discover their own "e;true north"e; in order to find a focus for success.
"e;In describing their comprehensive proposal for negotiations with North Korea, O'Hanlon and Mochizuki exhibit the strategic creativity and analytical depth badly needed by United States policy makers dealing with this strange, dangerous place.
A groundbreaking guide to mastering the most important leadership skillsGreat Communication Secrets of Great Leaders gives anyone from managers to executives an unparalleled opportunity to do just that.
A brief business novel about combining today's two most powerful quality initiativesLeaning Into Six Sigma shows managers how to combine today's two most popular continuous improvement methodologies-- Lean Enterprise and Six Sigma--for dramatically improved quality and cycle time.
Expert guidance on exploring and choosing a professional careerIdeal for college-bound students or anyone thinking about making a career change, this series offers information needed to explore and choose a profession and then narrow it down to a job that suits them.
The indispensable guide for executives in search of a soft landingThe groups hardest hit by the most recent wave of downsizings have been upper and middle management.
Get what you want at work the first time and every timeBeing a business professional is all about managing, motivating, and leading, or, in other words, getting people to do what you want.
The classic guide to effective studying, revised for today's high-tech studentsWith computers at the forefront of today's university learning experience, the new fifth edition of How to Study fills a long-awaited need for an up-to-the-minute guide to making the grade on campus.
Endorsed by the Professional Association of Resume WritersNow that 70 percent of job searches are conducted online, and resumes are processed by computers programmed to scan for keywords, knowing the right keywords or buzzwords associated with a profession, industry, or job function and how to use them effectively has never been a more critical job-search skill.
Empowers young children with vital coping skills to help them manage teasingEasing the Teasing is a crucial reference for parents and educators who want to help teasing victims acquire the coping skills necessary to manage these painful incidents.
