In today's connected consumer environment, customers are better informed and harder to please, but they also leave a more visible evidence trail in the form of improved databases and customer information.
This fully revised and updated edition of Learning, Creating, and Using Knowledge recognizes that the future of economic well being in today's knowledge and information society rests upon the effectiveness of schools and corporations to empower their people to be more effective learners and knowledge creators.
This Handbook incorporates a variety of disciplines and approaches in order to provide a comprehensive and authoritative examination of the issues that result from increasing age diversity at work.
Providing fresh perspectives on managing expatriates in the changing host country of China, this book investigates expatriate management from a language and identity angle.
A comprehensive and critical review of the global scholarly literature on diversity, this book presents findings from original UK-based research involving in-depth organizational case studies, interviews, observation and documentary data from over fifty organizations.
This book describes and analyses the impact of the 2007-2008 financial crisis upon the working conditions of employees in the financial services sector in Britain.
The Palgrave Handbook of Research Design in Business and Management uses a new state-of-the-art research design typology model to guide researchers in creating the blueprints for their experiments.
Although traditional manufacturing (textiles, clothing, footwear, furniture, etc) has been in decline in developed countries, it still represents an important part of European employment due to its labour-intensive character.
People who discuss digital transformation often focus on new technology with a presumption that the working population will embrace it enthusiastically.
Amidst the deluge of advice for businesspeople, there lies an overlooked tool, a key to thriving in today's fast-paced, unpredictable environment: improvisation.
The goal of this book is to help HR decision makers recognize where to capture value from HR technology, learn how to demonstrate that value, and make better implementation decisions.
This series publishes monograph length conceptual papers designed to promote theory and research on important substantive and methodological topics in the field of human resources management.
With the financial crisis and Great Recession, some economists have begun to question the orthodox approach to production and capital/labor relations over the last two to three decades.
This series promotes theory and research in the growing area of occupational stress, health and well being, and in the process, showcases the work of the best researchers and theorists who contribute to this area.
This wide-ranging review of human resources management (HRM) in Asia draws attention to issues which are substantially different from those which a Western-trained manager or student would expect.
This volume critically reviews the phenomenon of the aging workforce, adopting an interdisciplinary perspective that examines the challenges raised on an individual, organizational and societal level.
The objective of this series is to promote theory and research in the increasingly growing area of occupational stress, health and well being, and in the process, to bring together and showcase the work of the best researchers and theorists who contribute to this area.
Volume 34 of Research in Personnel and Human Resources Management contains six chapters on emerging issues in the field of human resources management, thus continuing the tradition of the RPHRM series to publish cutting-edge work that pushes the field forward.
Improving Convention Center Management Using Business Analytics and Key Performance Indicators presents sound practical advice from an author who successfully lived the experience.
Improving Convention Center Management Using Business Analytics and Key Performance Indicators presents sound practical advice from an author who successfully lived the experience.
Lean Thinking for Emerging Healthcare Leaders: How to Develop Yourself and Implement Process Improvements aims to solve the issues in modern day healthcare by handing over the reins of the improvement process to healthcare professionals.
This unique and timely text is designed to help food science students learn to perform critical analysis of food processing technology and consider the incorporation of elements that touch on contemporary technological developments in the food sector.
This professional book introduces marketing and luxury brand professionals to a new definition of luxury and the art of designing the ultimate luxury experience in both the physical space (e.
Contrary to the notion that leaders contribute to positive behaviour within organisations, this book reflects growing interest in the 'dark side' of leadership: the unethical and immoral personalities that can reside in positions of power.
This book examines the psychology behind micro-targeted tactics used in election campaigning and the advent of increasingly sophisticated dynamic Agent-Based Models (ABMs).
