With increased competition for external funding, technological advancement, and public expectations for transparency, not-for-profit and non-governmental organizations are facing new challenges and pressures.
With the volatile nature of today's workplaces, analysis tools are more valuable than ever: this book provides those tools to capture human expertise before it leaves the organization.
Applying fundamentals of marketing to commercial passenger air transportation, this textbook puts the emphasis on marketing principles and illustrative ways in which airlines can distinguish themselves within the highly competitive global marketplace.
In this book, the authors illustrate how social networks can play a very significant role in the technological catch up process in moderate innovative countries.
Breaking new ground in its innovative blend of quantitative and qualitative methods, the book essentially argues that another sort of growth is indeed possible.
This edited book aims to analyze gender perspectives within the context of sustainable development, providing a comprehensive overview of the phenomena that characterize both public and private organizations.
In 2001, Classroom Instruction That Works inspired more than a million teachers to refine their approach to teaching by asking and answering these questions: What works in education?
The remarkable success of Japanese industry has frequently been attributed to the inter-corporate alliances and networks that exist in the Japanese economic system.
This volume contains distinctive papers that explore important aspects of contemporary employment relationships, some on micro level in orientation, whereas others are more macro oriented.
This practical guide is for anyone contemplating coaching as a career: coaches in training, coaches already trained and hoping to build a thriving business.
Where collaboration is needed and silo working creates barriers to achieving this, the cost to organisations can be very high: a lack of shared learning and innovation; unproductive conflict and stress; and significant financial costs due to programme failures.
Focused on actively using systematic review as method, this book provides clear, step-by-step advice on the logic and processes of systematic reviewing.
The Dark Side of Emotional Labour explores the work that the rest of society would rather not think about, the often unseen work that is emotionally disturbing, exhausting, upsetting, and stigmatising.
Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management.
Design Effective Training Programs Despite Limited ResourcesInstructional Design on a Shoestring offers talent development professionals a process for developing effective training programs, even with limited resources.
The first edition of this book was a first-of-its-kind reference, distilling the authors' decades of action research experience into a handy guide for graduate students.
It is assumed that workplaces today are the most age diverse that they have ever been, and as a result many managers report difficulties when leading intergenerational teams.
In The Art of Waking People Up authors Kenneth Cloke and Joan Goldsmith draw on more than thirty years of practical experience with hundreds of organizations-- from Fortune 500 companies to government agencies, schools, and nonprofits-- to reveal new ways of giving and receiving feedback that maximize personal and organizational change and foster lifelong learning.
In an era of longer hours and shorter contracts, of tighter margins and frequent organizational change, stress can undermine both the mental health and performance of employees.
Computerized Maintenance Management Systems Software programs are increasingly being used to manage and control plant and equipment maintenance in modern manufacturing and service industries.
Sustainable Human Resource Management: Policies and Practices covers issues related to sustainable human resource management in a context where organizations are continually facing significant challenges related to the continuous change in the market, as well as in the environment.
Drawing on classic and contemporary scholarship and empirical analysis of elections and public expenditures in 80 countries, the author argues for the existence of primary and secondary laws of politics.
A scholar's guide for to conducting ethical research with various communitiesThough the arena of scholarship grows and changes, collaboration and community remain vital aspects of research and public scholarship.