Business communication and presentation

For project managers looking to establish credibility and drive winning results, author Tom Kendrick's groundbreaking system provides the key to leading cross-functional, outsourced, and other types of teams through every stage of the project cycle.

"e;Why didn't you hire the last ten people you interviewed and passed on?

All businesses have customers, but how many of them deliver unforgettably good customer service?

No one likes to be criticized, but this book teaches the communication skills needed to successfully get the message across while keeping feelings and relationships intact.

If you feel backed up against a wall built by conflict, this book will teach you proven techniques for stepping outside one's point of view and seeing things from other perspectives.

This helpful resource explores the vital skills and traits needed to earn trust, generate interest, and motivate others in the workplace.

When most prospective hires come well prepared for interview questions we all expect, how do you distinguish their answers from any other applicant?

This helpful resource shows job seekers of all types how to present themselves in the best possible light--and land the best possible position.

Security and Loss Prevention, Fifth Edition, encompasses the breadth and depth of considerations involved in implementing general loss prevention concepts and security programs within an organization.

Confidence is the foundation of success.

What images come to mind when you think about hospitality?

';A novel, intriguingand more importantlyhighly instructive approach enabling us to truly grasp fundamental management principles.

A sweeping leadership framework to institute clear and intentional actions throughout your organization so that people of all racial backgrounds are empowered to lead, collaborate, and excel at work.

BECOME A MASTER AT NEGOTIATION AND COMMUNICATIONNever go into an important conversation feeling unheard, unprepared, or uninformed againapply the proven SISCO method for communication to become a master negotiator, trusted interviewer, and engaging conversationalist.

In Am I Making Myself Clear?

Learn the keys to energizing your writing, engaging readers, and breaking out with influence.

Das neue Rhetorik-Standardwerk für mehr Erfolg in Alltag und Beruf- Überzeugend kommunizieren in allen Bereichen- Direkte Umsetzung durch praxisorientierte Tipps und Techniken- Lernen mit allen Sinnen: umfangreiche digitale Zusatzinhalte zum BuchRhetorik öffnet Türen und erleichtert beruflichen Erfolg, in welchem Bereich Sie auch immer arbeiten.

Das eigene Webinar professionell erstellen und durchführen- Das umfassende Grundlagenwerk, basierend auf aktuellen Erkenntnissen und didaktischen Methoden- Inhalte ansprechend visualisieren: Plattformen, Tools und Optik- Lernen mit allen Sinnen: umfangreiche digitale Zusatzinhalte zum BuchEin Webinar ist ein großartiges Medium, um komplexe Inhalte mit anderen zu teilen und sie von Ihnen und Ihrem Unternehmen zu begeistern und zu überzeugen.

Das neue Rhetorik-Standardwerk für mehr Erfolg in Alltag und Beruf- Überzeugend kommunizieren in allen Bereichen- Direkte Umsetzung durch praxisorientierte Tipps und Techniken- Lernen mit allen Sinnen: umfangreiche digitale Zusatzinhalte zum BuchRhetorik öffnet Türen und erleichtert beruflichen Erfolg, in welchem Bereich Sie auch immer arbeiten.

Introducing a clear path toward event excellence A comprehensive guide to essential competencies for event coordinators, Professional Event Coordination examines the full event planning process and provides the tools and strategies to effectively procure, organize, implement, and monitor all the products, services, and service providers that will bring an event to life.

SHORTLISTED: Business Book Awards 2024 - Diversity, Inclusion and EqualityDiversity, equality and inclusion (DEI) have never been so important in organizations and yet many feel inadequately prepared.

Das eigene Webinar professionell erstellen und durchführen- Das umfassende Grundlagenwerk, basierend auf aktuellen Erkenntnissen und didaktischen Methoden- Inhalte ansprechend visualisieren: Plattformen, Tools und Optik- Lernen mit allen Sinnen: umfangreiche digitale Zusatzinhalte zum BuchEin Webinar ist ein großartiges Medium, um komplexe Inhalte mit anderen zu teilen und sie von Ihnen und Ihrem Unternehmen zu begeistern und zu überzeugen.

Taking Minutes of Meetings guides you through the entire process of minute taking: arranging the meeting; writing the agenda; creating the optimum environment; structuring the meeting and writing notes up accurately.

This useful resource will help you gain a storehouse of sample interview answers that consistently highlight your ability in these areas.

With sales of more than 160,000 copies, Fundamentals of Project Management has helped generations of project managers navigate the ins and outs of every aspect of this complex discipline.

Discover the principles, practices, and insider secrets of paid professional speaking success in 77 instant-access ';microchapters' that will help you market your smarts, monetize your message, and dramatically expand your reach and revenue.

We judge people in business the same way we judge those in our personal lives.

Delivering top-of-the-line customer service is Job #1 for most companies, an important factor in keeping profits high and customers coming back.

As cofounders of the leadership coaching and training firm Ridge Associates, authors Robert Bolton and Dorothy Grover teach that good interpersonal communication is essential to getting things done.

Dealing with customers isn't easy, they aren't always right or even pleasant.

A comprehensive reference presenting the critical concepts and theories all project managers must master, The AMA Handbook of Project Management compiles essays and advice from the field's top professionals.

LEADERSHIP STARTS WITH STORYTELLINGWith clarity around your message, you will energize those you lead and create a vision they can buy into.

Every believer is a person of influence.

Almost everyone has faced the frustrating task of negotiating with government-local, state, national, or foreign-at some point in their lives.

Just as technology is constantly evolving, author Maria Veloso approaches marketing communication from a posture of newer, faster, and more effective techniques.

Erfolgreich verhandeln in Beruf und AlltagWoran scheitern Verhandlungen am ehesten?

Der zuverlässige Ratgeber, um gekonnt und sicher geschäftlich zu schreiben.

Success knows no colour, unless you are Black, in which case you better be prepared to work Twice as Hard to achieve and progress your career.

Mehr Erfolg durch klare Kommunikation- Gute Businesskommunikation baut Vertrauen auf, vermeidet Missverständnisse und erhöht die Kundenzufriedenheit- Schon eine 5 % höhere Kundenzufriedenheit kann zu einer Umsatzsteigerung von über 25 % führen (Harvard Business Reward) - Mit direkt anwendbaren Tipps für das nächste Kundengespräch In einer zunehmend digitalen Welt gewinnt echte Mensch-zu-Mensch-Kommunikation immer mehr an Bedeutung.

When life becomes complicated, it's time to get back to the basics.

Chess Exercises for BeginnersTactics, Strategies, and Puzzles to Improve Your GameChess is more than just a game it's a battle of intellect, strategy, and foresight.

Learn the simple communication tools and techniques that busy yet successful managers use to constantly drive productivity and business success.

Unlearn bad habits, sharpen your emails and improve your written communication throughout your business with How to Write Effective Business English.

Unlearn bad habits, sharpen your emails and improve your written communication throughout your business with How to Write Effective Business English.

Das Buch über Marketing & Vertrieb, das Verkaufserfolg neu definiert: Entdecke die neuesten Methoden und Strategien im Verkauf und Vertrieb, inklusive den Geheimnissen und Tricks rund um das Thema Verkaufen.

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Discover how the right story told at the right time has the power to persuade, promote empathy, and provoke action.

When establishing a relationship with someone, coming across as manipulative and self-serving is a bad move.