Business communication and presentation

An invaluable guide that provides you with the comprehensive tools and knowledge you need to help your teams--and, ultimately, your organization--succeed.

Authentic influence is about more than creating a strong initial connection--it's about sustaining professional relationships long after an agreement has been reached.

Good writing is good business.

Learn how to give powerful, on-target speeches that capture an audience's attention and drive home a message.

Discover invaluable insights about power and leadership with up-and-coming influencers from the former CEO of a global consulting firm.

Delivering top-of-the-line customer service is Job #1 for most companies, an important factor in keeping profits high and customers coming back.

Planning a meeting or event is no easy task.

A thorough, quick-reading guide that shows anyone who uses the phone how to treat it as a service tool that directly impacts on company profits.

A comprehensive reference presenting the critical concepts and theories all project managers must master, The AMA Handbook of Project Management compiles essays and advice from the field's top professionals.

This eye-opening book will show you how the power of persuasion can help you talk to anybody about anything and get what you want from it.

Almost everyone has faced the frustrating task of negotiating with government-local, state, national, or foreign-at some point in their lives.

How did you first hear about 9/11?

The IABC Handbook of Organizational Communication is the fourth edition of the best-selling resource that offers a comprehensive collection of practical knowledge and insights about effective corporate communication and its effect on organizational success.

Meeting Excellence is a comprehensive resource that provides a wide range of ready-to-use tools that have been developed and tested by a meeting initiative within Novartis Pharmaceuticals.

Why is the gap so great between our hopes, our intentions, even our decisions-and what we are actually able to bring about?

Many blacks in the workplace face a set of dynamics unique to being African American in a traditionally white, male-dominated world.

Every believer is a person of influence.

CEO-Speak explores the metaphors and persuasive strategies used by leaders at Enron, Microsoft, AOL-TimeWarner, General Electric, IBM, Nortel, Canadian National Railways, Andersen, Disney, and Alcan-Pechiney-Alusuisse.

CEO-Speak explores the metaphors and persuasive strategies used by leaders at Enron, Microsoft, AOL-TimeWarner, General Electric, IBM, Nortel, Canadian National Railways, Andersen, Disney, and Alcan-Pechiney-Alusuisse.

The book examines the issues of sustainability in general.

Führungskräfte und HR-Experten stehen täglich vor der Herausforderung, schwierige Gespräche mit Mitarbeitern zu führen.

Part 5: Have You Got What it Takes?

Part 5: Have You Got What it Takes?

43 MISTAKES is Duncan Bannatyne's guide to the common traps people in business fall into, and how to stay out of them.

Demand is one of the few economic terms almost everyone knows.

***UPDATED WITH A NEW CHAPTER POST-PANDEMIC***Want to be your own boss?

The authors of the national bestseller The Powe of Nice once again tackle conventional wisdom with a provocative and counterintuitive book about the importance of sweating the small stuff in our lives and in our careers.

Linda Kaplan Thaler and Robin Koval have moved to the top of the advertising industry by following a simple but powerful philosophy: it pays to be nice.

The importance of cultures and cultural diversity remains undisputed, even in anincreasingly interconnected and globalised world.

How to Write Reports and Proposals is essential reading for achieving effective writing techniques.

Communicate in a Crisis is the definitive guide for any PR or marketing professional to recognize, plan and respond to a sudden wildfire of consumer-led reaction, 'manipulated outrage' sparked from interaction on news feed algorithms, fuelled by social media and the constant demand for an instantaneous response.

Dealing with Difficult People will help you navigate the bullies, nit-pickers, manipulators and complainers who drive you mad at work.

Better communication skills will have a direct impact on your career development.

Confidence is the foundation of success.

There's a well-known saying: what doesn't get measured doesn't get done.

Few business strategy books talk about brand management and talent management under the same cover.

Networking is a skill that many people recognize as critically important, but which many find difficult, boring or fear-inducing - or even all three.

Coaching is rapidly proving to be an invaluable aid to personal development and a successful way to enhance performance within organizations of all types.

The benefits of networking are many - improving the chances of keeping a job, getting a new one, career progression, learning how to get along with others and improving personal effectiveness and company performance.

Executive Writing Skills for Managers deals with the English business writing you need at the top of your career.

Make an Impact with your Written English deals with the English business writing you need to take you a step further in your executive career.

This book is not about changing who you are, but becoming the best version of yourself.

Who is the most important employee in a company?

Effective communication through authentic leadership A rapidly evolving workplace and disruptive technologies have created a growing demand for transparency and authenticity in communication from business leaders.

Effective communication through authentic leadership A rapidly evolving workplace and disruptive technologies have created a growing demand for transparency and authenticity in communication from business leaders.

Learn the science and master the art of telling a great story Stories for Work walks you through the science of storytelling, revealing the secrets behind great storytellers and showing you how to master the art of storytelling in business.

Learn the science and master the art of telling a great story Stories for Work walks you through the science of storytelling, revealing the secrets behind great storytellers and showing you how to master the art of storytelling in business.

Get ahead in your personal and professional life with crowd-pleasing communication skills Packed with advice on improving verbal and non-verbal communication skills alike, Communication Essentials For Dummies is a comprehensive, approachable guide to communication no one should be without.

Get ahead in your personal and professional life with crowd-pleasing communication skills Packed with advice on improving verbal and non-verbal communication skills alike, Communication Essentials For Dummies is a comprehensive, approachable guide to communication no one should be without.

Social media is not about social media.