Named one of 22 new booksthat you should consider reading before the year is out by FortuneThis practical and empathetic guide to taking the high road is worth a look for workers lost in conflict.
The essential guide for managers and professionals dealing with difficult workplace conversationsSurviving Dreaded Conversations gives managers all they need to get through those difficult, face-to-face conversations we all encounter in our office.
Whether it's writing a proposal, motivating employees, or reaching out to customers,the Perfect Phrases series has the tools you need for precise, effective communication.
D'Alessandro's Brand Warfare and Career Warfare were instant bestsellers, appearing on all three national business listsD Alessandro is a nationally known speaker, consultant, and business and career strategistThe author is also a frequent guest host and commentator on CNBC and a columnist for the Boston Globe
A proven six-step process for acquiring the style, flair, and credibility needed to make it to the topAccording to a recent Wall Street Journal article, managers who do not exude an allencompassing self-confidence, style, poise, and energy, in short, "e;executive presence,"e; are highly unlikely to make it to the corner office.
Today's executive assistant has become a crucial member of every organization's support staff--a key business ally with diverse responsibilities, from overseeing employees to making strategic decisions.
An award-winning news anchor presents methods for better communication in any business environmentDuring her 20 years in broadcasting, award-winning news anchor Suzanne Bates conducted more than 10,000 interviews, during which she witnessed business leaders, politicians, and celebrities at their best and worst.
Managing and Motivating Contact Center Employees reveals how to boost morale, streamline business processes, and inspire outstanding performance from frontline sales and service staff.
LONGLISTED FOR THE FINANCIAL TIMES MCKINSEY BUSINESS BOOK OF THE YEARI often talk about the importance of trust when it comes to work: the trust of your employees and building trust with your customers.
A leading workplace expert provides an inspirational, practical, and forward-looking career playbook for recent grads, career changers, and transitioning professionals looking to thrive in todays rapidly evolving workplace.
The second edition of the essential guide, updated with new research and observations to help twenty-first century organizations create models for effective collaboration.
The Yearbook of International Sports Arbitration is the first academic publication aiming to offer comprehensive coverage, on a yearly basis, of the most recent and salient developments regarding international sports arbitration, through a combination of general articles and case notes.
Economist and award-winning author Sylvia Ann Hewlett blends vivid stories with powerful new data in assessing the impact of the #MeToo movement in corporate America and provides concrete action to help executives and companies create more inclusive and safe work environments for women, people of color, and LGBTQ employees.
Revised and updated with the latest scientific research and updated case studies, the business classic that offers a revealing look at psychopaths in the workplacehow to spot their destructive behavior and stop them from creating chaos in the modern corporate organization.
A rallying cry for working mothers everywhere that demolishes the "e;distracted, emotional, weak"e; stereotype and definitively shows that these professionals are more focused, decisive, and stronger than any other force.
Inspired by the Simple Sabotage Field Manual released by the Office of Strategic Services in 1944 to train European resistors, this is the essential handbook to help stamp out unintentional sabotage in any working group, from major corporations to volunteer PTA committees.
World-renowned experts on gender intelligence Barbara Annis and Keith Merron suggest its time to move beyond arguments based on politics and fairness, building an economic business case for gender diversity in the workplace.
People who discuss digital transformation often focus on new technology with a presumption that the working population will embrace it enthusiastically.
From the mind of the ultimate corporate gunslinger comes this no-nonsense, real-world curriculum, designed to augmentif not replacethe more traditional path to achieving mastery of the business universe.
Ben Horowitz, cofounder of Andreessen Horowitz and one of Silicon Valleys most respected and experienced entrepreneurs, offers essential advice on building and running a startuppractical wisdom for managing the toughest problems business school doesnt cover, based on his popular bens blog.
