Occupational and industrial psychology

In Command of Guardians: Executive Servant Leadership for the Community of Responders, Second Edition spotlights the philosophy of servant leadership and offers a pathway for strengthening first responder organizations.

Achieving true change and innovation depends on our ability to re-imagine and re-author the futures we want our organizations to have - and to open new perspectives and new ways of thinking, being and doing in the process.

This book argues that the story of the orphan girl Pollyanna (namely, her strategy of playing the "e;glad games"e; to manage loss, abuse, and social prejudice) serves as a framework for critiquing historical forms of Western scientific Pollyannaism.

Applying Occupational Psychology in the Fire Service: Emotion, Risk and Decision-Making provides readers with an overview of the latest research informing the policies, procedures and practices of those working on the ground in the UK Fire Service.

In the middle of the twentieth century, a new class of marketing expert emerged beyond the familiar ad men of Madison Avenue.

Eating, including the provision of food and the consumption of food, is the biggest industry in the world, and a major contributor to our health, and to our enjoyment.

This textbook provides students and the broader aviation community with a complete, accessible guide to the subject of human factors in aviation.

With major retailers closing brick-and-mortar stores every month and the continued shift to online shopping, there is a major push to strengthen customer loyalty by improving the customer experience.

This handbook introduces readers to the concept of elderly entrepreneurship, and analyzes key issues concerning individuals and institutions.

This textbook provides students with real-world social marketing case studies from different countries and regions around the world, taking learners from classroom theory to practice.

In Command of Guardians: Executive Servant Leadership for the Community of Responders, Second Edition spotlights the philosophy of servant leadership and offers a pathway for strengthening first responder organizations.

Hypnosystemische Therapie, Beratung, Supervision, Coaching - interessante einführende Artikel und Erfahrungsberichte von Experten zum Thema Konzepte und Methoden aus dem Bereich hypnotherapeutischer und systemischer Methoden.

This book describes methods to prevent avoidable errors and to correct unavoidable ones within the behavioral sciences.

This book is part of a five-volume set that explores sustainability in textile industry practices globally.

Offering a pragmatic understanding of customer engagement as an object of effective marketing management, this book takes an integrative approach and brings together different streams of marketing research, such as customer activism and value formation.

This book describes a methodology to represent socio-technical system concerns in the system architecting process.

This book investigates new insights into the factors influencing empathy in medical students.

This book examines both how tourist behavior is being shaped by the new tourism products and segments that are appearing on the European market and how the tourist experience influences post-trip evaluation of destinations and of tourism and hospitality businesses.

This book stresses the psychological perspective in explaining financial behavior.

The digital traces that people leave behind as they conduct their daily lives provide a powerful resource for businesses to better understand the dynamics of an otherwise chaotic society.

This book takes an interdisciplinary approach to the world of consumption, covering different topics and including sociological, economic and marketing aspects.

This edited collection explores different strands of social constructionist theory and methods to provide a critique of the prevailing discourse of work stress, and introduces a radical new approach to conceptualizing suffering at work.

This book provides an introduction to the theory of support-bargaining and money-bargaining.

This book examines consumer behavior using the "e;life course"e; paradigm, a multidisciplinary framework for studying people's lives, structural contexts, and social change.

Unpacking the complexities of Nordic consumer culture, this edited collection responds to the growing interest in regionalism within consumer research and marketing.

This book focuses on the experience of imprisonment from the perspectives of individuals with sexual convictions.

This timely edited collection offers a multidisciplinary perspective on social commerce, a phenomenon that has gained increasing interest over the last 8 years.

This timely book focuses on influence and behavior analysis in the broader context of social network applications and social media.

This proceedings volume explores the new and innovative ways in which marketers find new global customers and build meaningful bridges to them based on their wants and needs in order to ensure high levels of customer satisfaction.

Understanding the effects of and psychology behind ethical and unethical leadership decisions can have a lasting and far reaching effect on any working environment.

Contrary to the notion that leaders contribute to positive behaviour within organisations, this book reflects growing interest in the 'dark side' of leadership: the unethical and immoral personalities that can reside in positions of power.

This book is designed to meet the needs of CFOs, accounting and financial professionals interested in leveraging the power of data-driven customer insights in management accounting and financial reporting systems.

This book demonstrates how applying behavioural science to commercial problems can effectively help businesses to understand and achieve the best outcomes for their customers.

This professional book introduces marketing and luxury brand professionals to a new definition of luxury and the art of designing the ultimate luxury experience in both the physical space (e.

This book focuses on the concept of "e;brand hate"e; and consumer negativity in today's digital markets.

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Understanding Procrastination at Work focuses primarily on procrastination in the workplace, and offers a synthetic and comprehensive review of major theoretical concepts and empirical findings on general procrastination and its specific manifestations, causes, and consequences in the workplace.

The Routledge Handbook of Consumer Protection and Behaviour in Energy Markets provides a comprehensive study of consumer protection and consumer behaviour in selected jurisdictions worldwide.

This practical evidence-based guide to running Reflective Practice professional development programmes provides a dynamic and engaging resource for a wide range of coaches.

This practical evidence-based guide to running Reflective Practice professional development programmes provides a dynamic and engaging resource for a wide range of coaches.

Asia is a continent of contradictions and boundaries; it offers exciting business opportunities, but is also characterized by unpredictability and conflict.

Ce livre porte sur les rapports entre le travail et la subjectivité dans le contexte des nombreuses transformations en cours dans le monde du travail.

Les chercheurs ont traditionnellement accordé peu d’intérêt à ce que pensent les gestionnaires et autres acteurs de l’organisation ; ils préféraient s’en tenir aux «faits».

La peur vous paralyse?

Imaginez une expérience qui pourrait faire naître en vous des frémissements de plaisir, des élans d'enthousiasme, une sensation de pouvoir et un bouillonnement de créativité.

Dans le tourbillon des activités et des obligations quotidiennes, il est facile de se sentir étourdi, parfois même à bout de souffle.

Longtemps les femmes qui préfèrent les femmes ont gardé secrètes leurs amours marginales.

Qu’est-ce qui permet aux pompiers de maintenir une bonne santé physique et psychologique dans un environnement de travail risqué?

Providing insights, ideas, strategies and compassion, this book offers a new way of looking at self-care for educators experiencing exhaustion and stress, or who may simply be feeling more tired than they should be.