Yael Zofi’s proprietary Trust Wheel model is a proven solution to the unique challenges managers must overcome as more people migrate to partially or fully-remote working situations.
The must-read summary of Shep Hyken's book: "e;Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet"e;.
The must-read summary of Ken Blanchard, Jim Ballard and Fred Finch's book: "e;Customer Mania: It's Never Too Late to Build a Customer-Focused Company"e;.
The must-read summary of Jack Stack and Bo Burlingham's book: "e;A Stake in the Outcome: Building a Culture of Ownership for the Long-Term Success of Your Business"e;.
In their book Foolproof Hiring, business leaders and hiring experts Brad Smart and Chris Mursau give readers an easy-to-follow instruction course in Topgrading.
A guide to critical thinking in the 'post-truth' era, from the author of Sunday Times best-seller The Organized Mind We live in a world of information overload.
Effective Training & Development is essential if you are to continuously get the best from your people and extend the knowledge shelf-life of your company.
The fundamental purpose of this book is to provide a practical and useful how to guide for people who are deciding whether to leave their current employer and join a direct competitor, and for companies involved in the hiring and recruiting process.
The must-read summary of Roger Connors and Tom Smith's book: "e;Change the Culture, Change the Game: The Breakthrough Strategy for Energizing Your Organization and Creating Accountability for Results"e;.
LEARN TO NAVIGATE COMPLEX EMPLOYEE MANAGEMENT ETHICAL CHALLENGESPaul Falcone, author of 101 Difficult Conversations to Have with Employees, teaches you the leadership principles that cultivate an ethical workplace and legally protect your company.
The must-read summary of Jamie Nast's book: "e;Idea Mapping: How to Access Your Hidden Brain Power, Learn Faster, Remember More and Achieve Success in Business"e;.
The must-read summary of Larry Bossidy and Ram Chaean's book: "e;Execution: The Discipline of Getting Things Done"e;This complete summary of the ideas from Larry Bossidy and Ram Chaean's book "e;Execution"e; shows that the gap between what a company promises and the results it actually achieves is the biggest issue facing businesses.
Un guide pratique et accessible pour tout comprendre de la pyramide de Maslow Conçue en 1940 par Abraham Maslow, « la pyramide des besoins » est une théorie de la motivation.
Un guide pratique et accessible pour comprendre le principe humoristique de Peter
Mis au jour en 1969 par Laurence Johnson Peter, éducateur et psychologue canadien, le principe de Peter formule avec humour un postulat pour le moins étonnant : un employé efficace à un certain niveau hiérarchique, s’il se voit promu, tend à gravir les échelons jusqu’à parvenir à un niveau où son incompétence s’impose et l’arrête dans son ascension !
'A practical guide for leaders to stop using technology as a crutch and start building genuine connections with their teams' - Adam Grant, New York Times bestselling author of OriginalsBack to Human explains how a more socially connected workforce creates greater fulfillment, productivity, and engagement while preventing burnout and turnover.
An Edgar Award finalist for Best Fact Crime, The Man from the Train is an ';impressiveopen-eyed investigative inquiry wrapped within a cultural history of rural America' (The Wall Street Journal).
Be Human: Lessons from a CEO on How to Be Good and Do Right Imagine being the CEO of a company that operates more than 475 senior living properties across North America and the United Kingdom during the time of COVID-19.
The Complete Leader: Handbook of Essentials for Human Services Leadership gives leaders within human services organizations with lay or professional leadership responsibilities, over 25 essential practices for human services.
Historically, members of the human resource management (HRM) community have remarked on the difficulty they have had aEURoegetting to the tableaEUR with top agency management.
The SMART way to set objectivesThis book is a practical and accessible guide to understanding and implementing the SMART criteria, providing you with the essential information and saving time.
Un guide pratique et accessible pour comprendre la pyramide des besoins
Théorisée par le psychologue Maslow, la pyramide des besoins permet de visualiser les différents niveaux de besoins, allant des plus vitaux à ceux qui sont liés au développement personnel.
Unlock the Business Advantage of a Multicultural MindsetJoycelyn David, CEO of AV Communications and one of the 100 most influential Filipina women in the world, shares the essential blueprint for business leaders thriving in today's borderless marketplace.
- Managing in the Gray Area Throughout this book the generic term "e;manager"e; is meant to apply to anyone who prioritizes, directs, supervises, and is responsible for the work and performance of others.
