Customer services

India is one of the largest consumer markets worldwide, with a rapidly expanding middle class in a population of more than I .

This book is designed and written to throw some light on several of CRM and its impact on Agri-business ventures.

Revolutionieren Sie Ihr Marketing mit der Kraft der Künstlichen Intelligenz!

Business to business (B2B) transactions account for 60-70% of all transactions globally.

This book helps in building an optimally designed and customer-oriented sales organization.

Zu teuer!

Authors Kristin Anderson and Ron Zemke provide a practical guide to the day-to-day challenges that arise in training superior customer service people.

Marketing is one of the most optimistic business disciplines with the goal of serving consumers or organizations and increasing customer satisfaction and happiness.

The 2023 International Conference on National Brand & Private Label Marketing is a unique academic forum to present and discuss original, rigorous, and significant contributions from researchers around the world on marketing issues facing retailers, store brand managers and national brand managers.

This book helps in building an optimally designed and customer-oriented sales organization.

The 2023 International Conference on National Brand & Private Label Marketing is a unique academic forum to present and discuss original, rigorous, and significant contributions from researchers around the world on marketing issues facing retailers, store brand managers and national brand managers.

Millions of employees parked in cubicles dream about starting their own businesses.

Your service team may represent the first, last, or only interaction point between your customers and your company.

Julie's having a very bad day.

The Advantage of Other is a practical, personable guide for anyone who has the right intentions around Diversity, Equity and Inclusion, but doesn't have the tools they need to create a long-term, sustainable cultural shift in their company culture.

When thinking of sales, it's easy to pick out the heroes and the villains, but Adrian Davis is here to spell it out in detail.

Your organization - business, church, or nonprofit - will experience unprecedented growth when you close the gap between these two game-changing questions: What are we known for?

This book will teach you how to eliminate what customers hate and lead your market and customer satisfaction.

There has been a growing interest in the subject of internal marketing: issues and perspectives, principles, foundations and concepts in recent years amongst academics and practitioners because there is a belief that successful and improvement in a competitive market gains through deliver better service to customer (firstly, to internal customers; i.

'Put this on your bookshelf and in your classroom!

With emerging technology transforming customer expectations, it's important to keep a laser focus on the experience companies provide their customers.

In his characteristic no-nonsense approach, Horst Schulze shares the visionary and disruptive principles that have led to immense global success over the course of his still-prolific fifty-year career in the hospitality industry.

An invaluable resource that helps anyone merge high-tech tools with the personal touch to forge lasting bonds and steady profits.

In business, it's not enough for people to like you, they need to love you!

Despite businesses often being based on creating desirable experiences, products and services for consumers, many fail to consider the end user in their planning and development processes.

"e;We see our customers as invited guests to a party, and we are the hosts.

The 10 Secrets to Selling on the World's #1 Social NetworkFacebook is the perfect tool for reaching out to customers.

This national bestselling book on sales strategies and techniques is a "e;fast read"e; because "e;Becker knows what he's talking about"e; (Business Week).

Don't just give them customer service.

One of the largest challenges that customer relationship management systems face is poor usability.

Management Lessons from Mayo Clinic reveals for the first time how this complex service organization fosters a culture that exceeds customer expectations and earns deep loyalty from both customers and employees.

The book that speaks about the customers response behavior while roaming and transacting in typical shopping malls in Kolkata, one of the biggest cities of India.

Make those big sales numbers all day, every day with the help of this fast, easy-to-use guide by a man who knows how to close.

In einer digitalisierten und stark vernetzten Welt stehen Unternehmen vor der Herausforderung, ihre Wachstumsstrategien kontinuierlich zu optimieren und ihre Kunden langfristig zu binden.

Shopper Marketing details how marketers can influence the buying decision in-store.

This book explores the basic tenets of service excellence, opening to distinguish customer service from service excellence, and explore the driving aspects of strategy and philosophy.

If you ask the right questions, then you'll get the sale every time.

Lead Right for Your Company's Type will help you find the best strategies for success for your unique business.

Think you know your customers?

Marketing is changing rapidly, so sometimes it's hard to keep up.

This book explores the basic tenets of service excellence, opening to distinguish customer service from service excellence, and explore the driving aspects of strategy and philosophy.

Customer Experience 3.

You may have your industry's most prolific product or service in the marketplace, but your customers' loyalty and checkbooks will only go as far as your customer service will allow.

Issues with customers can send even the most seasoned service professionals into red alert.

Using a sophisticated approach that unifies the three key areas of supply chain strategies, sales and operations planning (SOP), and lean manufacturing, The Market-Driven Supply Chain is the only book that takes a comprehensive approach to succeeding in today's on-demand environment.