The must-read summary of Scott McKain's book: "e;What Customers Really Want: How to Bridge the Gap Between What Your Organization Offers and What Your Clients Crave"e;.
The must-read summary of Bill Price and David Jaffe's book: "e;The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy & Control Costs"e;.
The must-read summary of John Hagel III, John Seely Brown and Lang Davison's book: "e;The Power of Pull: How Small Moves, Smartly Made, Can Set Big Things in Motion"e;.
The must-read summary of Craig Stull, Phil Meyers and David Meerman Scott's book: "e;Tuned In: Uncover the Extraordinary Opportunities that Lead to Business Breakthroughs"e;.
The must-read summary of Michael Bosworth and Ben Zoldan's book: "e;What Great Salespeople Do: The Science of Selling Through Emotional Connection and the Power of Story"e;.
The must-read summary of Shep Hyken's book: "e;The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience"e;.
The must-read summary of Laurie Windham and Ken Orton's book: "e;The Soul of the New Consumer: The Attitudes, Behaviors and Preferences of E-Customers"e;.
Despite the rising popularity of visual research methods, from images and collages to videos and animations, there is an imminent need for a book that can be a point of reference for learning about visual methods in the field of marketing and consumer research.
Identity Politics and Its Impact on the Spread of Digital Marketing (A Framework to Manage Country Level Political Risk in Ethiopia) is a research work made for the partial fulfillment of a PhD degree in Project Management at LIGS University, which is located at 810 Richards St, Honolulu, HI 96813 USA.
This book discusses competitive market dynamics explain contextual market entropy caused because of swift changes in the innovation and technology scenarios.
This book provides an in-depth look at how American consumers will react to the significant social, economic and marketplace changes that will be brought about by the robot revolution.
This book discusses qualitative research modeling and new approaches of qualitative data collection, interpretation of results, reporting, and deriving managerial implications.
Marketing Management concepts explained in a simplified wayTools that can help you navigate your role as a marketing managerHow to use marketing to manage customer relationshipsUnderstand the relationship between strategy and marketing Marketing Management Essentials You Always Wanted To Know prepares marketing managers and leaders by instilling in them the building blocks of marketing management.
An engaging, accessible history of the focus group, Featherstone's survey shows how the primary purpose of the focus group has shifted from determining what we want, to selling us things we don't.
An expos of "e;the systematic attempt of business to make us wasteful, debt-ridden, permanently discontented individuals,"e; The Waste Makers is Vance Packard's pioneering 1960 work on how the rapid growth of disposable consumer goods was degrading the environmental, financial, and spiritual character of American society.
The User Experience Team of One prescribes a range of approaches that have big impact and take less time and fewer resources than the standard lineup of UX deliverables.
Distracted by traditional metrics and mounting access to data, leaders are blinded to what it actually takes to create greater value for their businesses: meaningful, long-term relationships with their customers.
Aimed at both graduate and undergraduate students majoring in business administration and in other fields of social sciences, Qualitative Marketing Research unpacks the emerging cultural approach in the field of marketing and consumer research and provides an interesting and informed study for anyone interested in cultural approaches to economic and social theory.
In this re-published book The Insight Discipline: Crafting New Marketplace Understanding That Makes a Difference, Liam Fahey details the analysis methods and modes of deliberations required to overcome data challenges and create an insight-driven culture.
In this re-published book The Insight Discipline: Crafting New Marketplace Understanding That Makes a Difference, Liam Fahey details the analysis methods and modes of deliberations required to overcome data challenges and create an insight-driven culture.
Retail Futures presents a comprehensive collection of new theory, original empirical evidence, and applied case studies synthesizing the emerging contributions in innovation and technology management for the retailing sector.
